Summary
Overview
Work History
Education
Skills
References
Timeline
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Kyle Bonner

Here's a little about me...
Philadelphia,PA

Summary

Well rounded across a multitude of disciplines and interests both digital and physical, I pride myself on my adaptability and creative approach to any problems I may encounter. A strong work ethic, attention to detail, and exceptional interpersonal skills ensure tasks are done properly, and allow the relationships I build to flourish long term.

Overview

7
7
years of professional experience

Work History

Host/Barback/Server

a.Bar
Philadelphia, PA
05.2022 - Current
  • Greeted guests, seated them to ensure the overall best experience for both customers and staff.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Resolved conflicts between customers when necessary.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Assisted with all aspects of service - stocking, prep work, washing, bussing, greeting, serving, and occasional drink making.
  • Managed the flow of a high volume, high pressure environment.

Stylist

Indochino
Philadelphia, PA
03.2019 - 03.2020
  • Measured, fit, and styled clients, guiding them while taking into account any issues and preferences.
  • Advised clients on fabric choice, suiting styles, embellishments, and accessories.
  • Created custom looks for clients based on their individual style, body type, and personality.
  • Handled consultations for Bride & Groom, Groomsmen, and full wedding parties.
  • Provided personal consultations to determine clients' styling needs and preferences.
  • Answered phones, scheduled appointments, followed up with clients, and processed payments.
  • Demonstrated knowledge of fabrics, colors, textures, cuts, silhouettes.
  • Provided knowledge on how to clean, care for, and properly maintain garments.

Lead Barista

Gran Caffe L'aquila
Philadelphia, PA
04.2017 - 05.2022
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Prepared drinks with exceptional latte art both traditonal, and non traditional.
  • Handled multiple large orders, during high volume, ensuring all drinks finish at the same time, arriving to table at the correct temperatures.
  • Developed long term relationships with regulars, leading to dedicated, loyal customers.
  • Taught all aspects of coffee making, with an emphasis on consistent latte art.
  • Trained employees on POS usage, including multiple Online Ordering services.
  • Created signs and displays to advertise store products or events.

Education

Some College (No Degree) - Graphic Design

Maryland Institute College of Art
Baltimore, MD

Skills

  • Customer Service
  • Guest Relations
  • Professional Appearance
  • Detail Oriented
  • Creative Thinking
  • High Volume Service
  • Front of House Organization
  • Reservations Management
  • Team Collaboration
  • POS Software
  • Telephone Reception
  • Fashion Styling

References

a.bar

Harry Jamison - General Manager

harry.jamison@highsthospitality.com

Indochino

Melissa Charmel - District Manager

melissa.charmel@indochino.com

Gran Caffe L'Aquila

Darreno Jacobezzi - General Manager

darman0912@gmail.com

Timeline

Host/Barback/Server

a.Bar
05.2022 - Current

Stylist

Indochino
03.2019 - 03.2020

Lead Barista

Gran Caffe L'aquila
04.2017 - 05.2022

Some College (No Degree) - Graphic Design

Maryland Institute College of Art

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Kyle BonnerHere's a little about me...