Overview
Work History
Education
Skills
Timeline
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Kyle Booth

891 Pimlico Drive, 2A, Centerville,OH

Overview

7
7
years of professional experience

Work History

Transportation Administrative Support Personnel

Kroger Fulfillment Network
Monroe, OH
06.2023 - Current
  • Assist in managing KFN Private Fleet and Spoke trailer operations, overseeing scheduling, dispatching, and route planning while ensuring compliance with Kroger and DOT standards.
  • Train and brief drivers on daily expectations, emphasizing safety, efficiency, and compliance.
  • Optimize scheduling with the Planning Department for private fleet and third-party CDL drivers.
  • Coordinate with third-party drivers, dispatchers, and managers to resolve delays and route issues.
  • Distribute necessary documents (bills of lading, DVIRs, trip sheets) to CDL spoke drivers before dispatch.
  • Ensure trailers are secured, products are strapped, and seals are applied before departure.
  • Direct drivers to assigned dock doors and verify proper trailer assignments.
  • Maintain and organize compliance records, including trip sheets, fuel receipts, and DVIRs.
  • Communicate delays and updates to management, spokes, and the OPS team for seamless operations.
  • Assisted in transitioning store routes from vans to box trucks, improving delivery efficiency.
  • Developed SOPs for store route loading and dispatching processes.
  • Led Kroger and third-party drivers in ClickList order deliveries across Cincinnati and Dayton.
  • Managed store dispatch operations, including scanning orders, generating route summaries, and overseeing loading/unloading.
  • Provided driver training on scanning, docking, loading, and store delivery procedures.
  • Conducted ride-alongs to analyze and improve driving habits and adherence to safety protocols.
  • Reduced labor costs by efficiently managing third-party labor while maintaining productivity.
  • Trained ASPs, team leads, and supervisors for additional coverage and operational support.

Customer Service Delivery Driver & Yard Marshal

Kroger Fulfillment Network
Monroe, OH
09.2021 - 06.2023
  • Safely delivered customer orders to homes and businesses while adhering to Smith System driver training techniques
  • Provided exceptional customer service, addressing inquiries and ensuring a seamless delivery experience
  • Handled and transported products in compliance with Kroger’s food safety standards, maintaining quality and integrity
  • Adjusted customer orders as needed, ensuring clear and professional communication throughout the process
  • Docked vans and trucks for efficient loading and unloading, preparing them for the next route
  • Conducted pre-trip and post-trip vehicle inspections, prioritizing safety and ensuring compliance with company policies
  • Maintained fleet cleanliness by washing the exterior and interior of vans and box trucks

Assistant Manager

Little Caesars
Phelan, CA
09.2019 - 08.2021
  • Delivered exceptional customer service and effectively resolved customer conflicts
  • Oversaw daily operations and managed staff performance to ensure a smooth workflow
  • Developed and managed inventory schedules, ensuring product availability and minimal waste
  • Processed inventory records, deposits, and operational paperwork with accuracy
  • Handled cash management, including balancing registers and preparing bank deposits
  • Led employee training programs to ensure staff proficiency and operational efficiency
  • Conducted interviews and participated in hiring decisions for new team members

Store Associate

Zumiez Inc.
Victorville, CA
07.2018 - 03.2020
  • Consistently exceeded sales targets set by management
  • Engaged with customers to provide a personalized shopping experience, driving sales and brand loyalty
  • Built customer relationships by offering tailored product recommendations
  • Managed inventory counts to maintain stock accuracy
  • Maintained store organization and prepared the sales floor for the following business day
  • Received, unpacked, and stocked new inventory efficiently
  • Processed transactions, returns, and exchanges with accuracy and efficiency

Education

Some College (No Degree) - General Education

Victor Valley Community College
Victorville, CA

Skills

  • Fleet dispatch and route planning
  • Driver training and supervision
  • Customer service and problem solving
  • Operational efficiency and process improvement
  • Effective communication
  • Dependable and responsible
  • Social perceptiveness
  • Multitasking
  • Leadership and team coordination

Timeline

Transportation Administrative Support Personnel

Kroger Fulfillment Network
06.2023 - Current

Customer Service Delivery Driver & Yard Marshal

Kroger Fulfillment Network
09.2021 - 06.2023

Assistant Manager

Little Caesars
09.2019 - 08.2021

Store Associate

Zumiez Inc.
07.2018 - 03.2020

Some College (No Degree) - General Education

Victor Valley Community College
Kyle Booth