Kyle Bowler
Aurora,IL
Summary
Proven leader and efficient communicator, adept at staff management and job process training, significantly enhancing team productivity. At Frozen Food Express, leveraged materials handling expertise and forklift proficiency to mentor new hires, boosting staff development. Demonstrates a strong commitment to achieving results through active engagement and skillful coordination, ensuring customer satisfaction and operational excellence.
Overview
7
7
years of professional experience
Work History
Cook
Hooters
04.2024 - Current
- Communicated closely with servers to fully understand special orders for customers.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Shift Leader
McDonald's
02.2024 - 04.2024
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Dock Worker
Frozen Food Express
08.2023 - 10.2023
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Loaded and unloaded trailers of palletized freight with a forklift.
Produce Associate
Sam's Club
06.2023 - 08.2023
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Produce Associate
Jewels Osco
05.2023 - 06.2023
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Picker
PepsiCo
02.2023 - 05.2023
- Worked fast to meet assigned daily picking quotas.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
Produce Associate
Sam's Club
09.2022 - 01.2023
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Lumber Associate
Home Depot
07.2022 - 09.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Dock Worker/Lead
Frozen Food Express
08.2020 - 07.2022
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Loaded and unloaded palletized freight using a forklift
- Trained new hires on forklift operation as well as inbound and outbound dock processes
- Assisted dock workers with any inbound/outbound freight issues or discrepancies.
- Coordinated with dock manager to ensure smooth dock workflow.
School Bus Monitor
Illinois Central School Bus
12.2019 - 03.2020
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Worked with bus driver and parents to meet specialized needs of passengers.
Insurance Agent
COUNTRY Financial
08.2019 - 11.2019
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Cross-sold insurance products to existing clients to reach sales targets.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
Insurance Agent
Farmers Insurance Agency
05.2019 - 11.2019
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Cross-sold insurance products to existing clients to reach sales targets.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
Building Materials Sales Associate
Menards
02.2019 - 05.2019
- Responded to customer questions and concerns to provide excellent customer service.
- Recommended complementary purchases to customers, increasing revenue.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
Life Insurance Agent
Transamerica Life Insurance Company
07.2018 - 02.2019
- Provided coverage option information to assist clients in protecting assets.
- Explained advantages, features, and disadvantages of various policies to promote sale of plans.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Maintained high standards of customer service by building relationships with clients.
Manufacturing Associate
LMK Technologies
02.2018 - 05.2018
- Organized work to meet demanding production goals.
- Made sure that products were produced on time and are of good quality.
- Monitored and adjusted machine settings for optimal production output.
- Assembled products to meet production requirements and daily established quotas.
Crew Member
McDonald's
01.2018 - 02.2018
- Worked front counter, drive-thru and other areas.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
Outbound Warehouse Associate/Learning Ambassador
Amazon
08.2017 - 12.2017
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assembled boxes to package items.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Led required Hazmat Material courses for new hires.
- Trained New Hires in all outbound packing processes.
Lumber Associate
Home Depot
06.2017 - 08.2017
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Associate of Applied Science - Cybersecurity
Waubonsee Community College
Sugar Grove, IL05.2025
GED -
John F Kennedy High School
Chicago, IL06.2016
Skills
- Materials Handling
- Forklift
- Pallet Jack
- RF Scanner
- Reach Truck
- Communication Skills
- Job Process Training
- Staff Management
- Team Leadership
Timeline
Cook
Hooters
04.2024 - Current
Shift Leader
McDonald's
02.2024 - 04.2024
Dock Worker
Frozen Food Express
08.2023 - 10.2023
Produce Associate
Sam's Club
06.2023 - 08.2023
Produce Associate
Jewels Osco
05.2023 - 06.2023
Picker
PepsiCo
02.2023 - 05.2023
Produce Associate
Sam's Club
09.2022 - 01.2023
Lumber Associate
Home Depot
07.2022 - 09.2022
Dock Worker/Lead
Frozen Food Express
08.2020 - 07.2022
School Bus Monitor
Illinois Central School Bus
12.2019 - 03.2020
Insurance Agent
COUNTRY Financial
08.2019 - 11.2019
Insurance Agent
Farmers Insurance Agency
05.2019 - 11.2019
Building Materials Sales Associate
Menards
02.2019 - 05.2019
Life Insurance Agent
Transamerica Life Insurance Company
07.2018 - 02.2019
Manufacturing Associate
LMK Technologies
02.2018 - 05.2018
Crew Member
McDonald's
01.2018 - 02.2018
Outbound Warehouse Associate/Learning Ambassador
Amazon
08.2017 - 12.2017
Lumber Associate
Home Depot
06.2017 - 08.2017
Associate of Applied Science - Cybersecurity
Waubonsee Community College
GED -
John F Kennedy High School
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