Dynamic Sales Manager with a proven track record at Frontier Communications, adept at relationship building and staff management. Elevated sales revenue through strategic planning and team motivation. Excelled in customer satisfaction, leveraging objection handling, and sales presentations skills. Cultivated enduring client relationships and a high-performing sales team, demonstrating exceptional motivational and sales process expertise.
Overview
8
8
years of professional experience
Work History
Sales Manager
Frontier Communications
Michigan, Connecticut, Ohio, Florida
03.2022 - Current
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Cashier , Produce , Gas Station
Sams Club
Lawton, OK
12.2018 - 05.2020
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Helped customers complete purchases, locate items, and join reward programs.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Cashier
Walmart
Oklahoma
04.2017 - 04.2018
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.