Kyle Branco
Gardiner,NY
Summary
Actively productive leader, that leads teams and encourages collaboration while upholding company's standards and policies. Successful background of constantly learning and improving on existing/newly acquired skills. Highly determined and dependable and willing to adapt to a fast/ changing environments. Will ensure the engagement of associates are upheld, with ensuring associates voices are being heard, and ensuring company expectations/ asks are completed on a day to day basis.
Overview
4
4
years of professional experience
Work History
Hannaford To Operations Supervisor
Hannaford Supermarket
08.2022 - 07.2023
- Motivated and trained employees to maximize team productivity.
- Evaluated team member performance and productivity, provided feedback..
- Managed internal operational standards and set targets for productivity.
- Enforced company policy to improve workplace and employee safety and readiness.
- Created an interactive environment that applauded success and encouraged team work
Non Frozen Foods Lead
Hannaford Supermarket
09.2021 - 08.2022
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Readied items for sales floor stocking by affixing tags.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Stocked designated items on shelves, end caps and displays.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Customer Service Leader
Hannaford Supermarket
07.2020 - 09.2021
- Resolved customer service issues using company processes and policies.
- Trained, and oversaw new team members to strengthen performance and encouraged employee development
- Greeted customers and listened closely to problems described to determine fast solutions.
- ensured company assets were secure
- Counted tills to ensure company's policy's were maintained
- brought issues to proper supervisors when standard processes were not effective.
Cashier
Hannaford Supermarket
08.2019 - 07.2020
- Greeted customers entering the store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join Hannaford Rewards.
- Built relationships with customers by interacting and responding to customer needs to build a relationship and repetitive business
- Operated cash register for cash, check, and credit card transactions.
- Worked flexible schedule and took on extra shifts to meet business needs.
Education
BBA - Business Administration And Management
State University of New York At New Paltz
New Paltz, NY06.2025
Associate of Science - Business Administration
SUNY Ulster
Stone Ridge, NY06.2023
High School Diploma -
New Paltz Senior High School
New Paltz, NY06.2020
Skills
- Task Delegation
- Motivational Leadership
- Operational Efficiency
- Customer Relationship Development
- Retail Sales Customer Service
- Strong Analytical and Problem-Solving Skills
- Multi-Tasking
- Teamwork
- Adaptability
- Flexibility
Timeline
Hannaford To Operations Supervisor
Hannaford Supermarket
08.2022 - 07.2023
Non Frozen Foods Lead
Hannaford Supermarket
09.2021 - 08.2022
Customer Service Leader
Hannaford Supermarket
07.2020 - 09.2021
Cashier
Hannaford Supermarket
08.2019 - 07.2020
BBA - Business Administration And Management
State University of New York At New Paltz
Associate of Science - Business Administration
SUNY Ulster
High School Diploma -
New Paltz Senior High School
Similar Profiles
Dixie PeartDixie Peart
Hannaford To Go Supervisor at Hannaford SupermarketHannaford To Go Supervisor at Hannaford Supermarket
Isis PotvinIsis Potvin
Retail Sales Associate at Hannaford SupermarketRetail Sales Associate at Hannaford Supermarket
Bryan DunphyBryan Dunphy
Front End Associate at Hannaford SupermarketFront End Associate at Hannaford Supermarket
Isaiah HagerIsaiah Hager
Customer Service at Hannaford SupermarketCustomer Service at Hannaford Supermarket
Jack RadulskiJack Radulski
Line Cook at Twin Star OrchardsLine Cook at Twin Star Orchards