Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kyle Brown

Newark,NJ

Summary

Experienced operations leader with a proven track record in effectively monitoring daily company operations and supporting business executives. Skilled at leading and motivating employees to achieve maximum growth and productivity. Resourceful in identifying and implementing strategies to streamline processes and optimize overall efficiency. Results-oriented professional dedicated to driving organizational success through strong leadership and a keen eye for detail.

Overview

24
24
years of professional experience

Work History

Busser/Head Dishwasher

IHOP
01.2020 - 07.2023
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.

Chief Operations Officer

Seven 365 Trucking & Logistics
01.2017 - 01.2019
  • Design and implement business strategies, plans and procedures
  • Set comprehensive goals for performance and growth
  • Establish policies that promote company culture and vision
  • Oversee daily operations of the company workflow and organization of all essential business processes
  • Write and submit reports to the CEO in all matters of importance
  • Participate in expansion activities (investments, acquisitions, corporate alliances etc.) Manage relationships with partners/vendors.

Chief Financial Officer

Load Warriorz LLC
01.2012 - 01.2016
  • Providing leadership, direction and management of the finance and accounting team
  • Providing strategic recommendations to the CEO/president and members of the executive management team
  • Managing the processes for financial forecasting and budgets, and overseeing the preparation of all financial reporting
  • Advising on long-term business and financial planning
  • Establishing and developing relations with senior management and external partners and stakeholders
  • Reviewing all formal finance, HR and IT related procedures.

Car Salesman

Brick City Affordable cars
01.2008 - 01.2011
  • Understand cars by studying their features and capabilities, as well as comparing and contrasting competitive models
  • Develop buyers by keeping good rapport with previous and new customers; also by suggesting trade-ins; respond to inquiries; recommend sales campaigns and promotions
  • Qualify buyers by understanding their interests and requirements; matching requirements and interests to various models, etc
  • Close sales by overcoming objection(s); complete sales or purchase contracts; explain provisions; offer services, warranties and financing; collect payment and deliver automobile
  • Update own job knowledge by participating in educational opportunities, attending seminars and reading professional publications
  • Figure out customer's needs by listening and asking questions
  • Perform walk-around with new and old customer and demonstrate features of suitable vehicles
  • Effectively close sales
  • Ensure that customers understand the vehicle's operating features, paperwork and warranty
  • Establish and maintain follow-up system, which encourages repeat business cum referrals
  • Report to the sales manager regarding reviews, analyses, objectives, and planned activities
  • Participates in sales meetings and training provided by the dealership and manufacturers
  • Review sales statistics and plan more effectively to improve sales.

Maintenance Supervisor

Babyland Family Services, Inc.
01.2000 - 01.2007
  • Supervise a team of five employees to perform all maintenance corrective and preventive work orders on the facilities as needed or upon set frequency
  • Create a weekly schedule and manage the department's efficiency on a daily basis
  • Comply with maintenance personnel to ensure the safety and quality of our operations during facilities repairs or jobs
  • Prepared estimates of work hours, materials and resources required for projects
  • Approved and initiated requisitions for materials and supplies; and audited reports and maintenance records or repairs
  • Responsible for ordering all inventory supplies for all facilities
  • Supervise all staff daily facility cleaning orders
  • Maintain communication with other departments, management, and employees and notify them of any problems and/or concerns that may restrict the efficiency of operation
  • Performs various preventative maintenance functions and records findings in maintenance log.

Education

West Side High School
Newark, New Jersey
06.1998

Skills

  • Microsoft Office (Word, Excel PowerPoint)
  • Written and oral communication skills
  • Data entry
  • Organization skills
  • Problem solving skills
  • Multitask
  • Ability to work under pressure
  • Leadership
  • Flexibility/Adaptability
  • Teamwork
  • Positive attitude
  • Willingness to learn
  • Customer service
  • Guest Relations
  • Inventory Management
  • Regulatory Compliance

References

Upon request

Timeline

Busser/Head Dishwasher

IHOP
01.2020 - 07.2023

Chief Operations Officer

Seven 365 Trucking & Logistics
01.2017 - 01.2019

Chief Financial Officer

Load Warriorz LLC
01.2012 - 01.2016

Car Salesman

Brick City Affordable cars
01.2008 - 01.2011

Maintenance Supervisor

Babyland Family Services, Inc.
01.2000 - 01.2007

West Side High School

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Kyle Brown