Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Brown

7771 State Route 21, Hornell

Summary

Experienced Traffic Management Center Operator with a dedication to the industry. Maintaining a professional appearance and demeanor, I consistently complete assigned tasks with a strong focus on quality. A dependable and quick-learning team player, my effective communication and organization skills contribute to seamless collaboration within the team. Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure.

Overview

2026
2026
years of professional experience

Work History

System Operator II

Kapsch TrafficCom
04.2025 - Current

Gathering situational awareness on a State DOT road network in the
Traffic Management Center (TMC)

Monitoring traffic cameras installed along the road network. and declaring
and responding to traffic incidents in a timely manner. Monitor the
roadways and detect traffic incidents including abnormal traffic congestion
on the DOT road network, employing CCTV cameras. congestion
information from state and commercial sources. crowdsourcing application
s (e.g. Google Traffic and Waze), and through close working relationships
with operating partners (e.g. Police, DOT etc.)

Dispatching DOT staff and contracted crew for routine and emergency road
traffic maintenance activities, such as. pothole repair. traffic sign/ pavement
marking maintenance. electrical traffic control device maintenance, salting
and snow removal.

Pro-actively monitor the DOT's road network and review road closures. To
notify relevant DOT staff of any unauthorized road closures detected or
notified by internal/external agencies

Pro-actively monitor field equipment. dashboards and software /hardware
used in the TMC and report any deficiencies to appropriate DOT
maintenance staff

• Utilize TMC equipment and TMC software to actively monitor traffic
• Deploy signing plans on the DOT's VMS and DMS
Monitor the real-time operation of CCTV cameras. electronic variable
message signs. vehicle detection systems, incident reporting systems.
active traffic management controls and other systems as they are brought
on-line over the course of the Agreement:

Monitor the operation of the DOT's traveler information channels to ensure
that information is communicated in a timely manner, that it is accurate,
and that it is useful for the intended target audience

Monitor other DOT public service platforms to verify the accuracy of
traveler information (e.g. road restriction map, Queue-End Warning System
and social media). and report deficiencies to the DOT (e.g. presentation of
inaccurate information)

Traffic Management Operator

Gannett Fleming
05.2024 - 04.2025
  • Gathering situational awareness on a State DOT road network in the Traffic Management Center (TMC)
  • Monitoring traffic cameras installed along the road network. and declaring and responding to traffic incidents in a timely manner. Monitor the roadways and detect traffic incidents including abnormal traffic congestion on the DOT road network, employing CCTV cameras. congestion information from state and commercial sources. crowdsourcing application s (e.g. Google Traffic and Waze), and through close working relationships with operating partners (e.g. Police, DOT etc.)
  • Dispatching DOT staff and contracted crew for routine and emergency road traffic maintenance activities, such as. pothole repair. traffic sign/ pavement marking maintenance. electrical traffic control device maintenance, salting and snow removal.
  • Pro-actively monitor the DOT's road network and review road closures. To notify relevant DOT staff of any unauthorized road closures detected or notified by internal/external agencies
  • Pro-actively monitor field equipment. dashboards and software /hardware used in the TMC and report any deficiencies to appropriate DOT maintenance staff
  • Utilize TMC equipment and TMC software to actively monitor traffic
  • Deploy signing plans on the DOT's VMS and DMS
  • Monitor the real-time operation of CCTV cameras. electronic variable message signs. vehicle detection systems, incident reporting systems. active traffic management controls and other systems as they are brought on-line over the course of the Agreement:
  • Monitor the operation of the DOT’s traveler information channels to ensure that information is communicated in a timely manner, that it is accurate, and that it is useful for the intended target audience
  • Monitor other DOT public service platforms to verify the accuracy of traveler information (e.g. road restriction map, Queue-End Warning System and social media). and report deficiencies to the DOT (e.g. presentation of inaccurate information)

Hacoba Operator

Stern and Stern Industries Inc.
10.2018 - 05.2024
  • Inspected finished products to verify conformity to quality standards.
  • Measured and graded batches of raw materials to feed into production machinery.
  • Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
  • Checked control panel and gauges during equipment operation.
  • Handled various mechanical and technical machinery during manufacturing process.
  • Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
  • Collaborated with coworkers to perform projects quickly and meet business goals.
  • Troubleshot and diagnosed equipment malfunctions to minimize downtime.
  • Maintained production and quality documentation.
  • Measured and weighed items to meet quality standards and prevent waste.
  • Provided on-the-job training to newly hired workers and team members.

Customer Service Cashier

Stephens Auto
2016 - 2018
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Recommended, selected, located and obtained products to meet customer needs.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Greeted customers and responded to informational requests.
  • Collected credit card and cash payments to complete transactions for customer orders.

Education

High School Diploma -

Wildwood Education Center- Automotive Technology
06.2017

High School Diploma -

Arkport Central School
Arkport, NY
01-2016

Skills

  • Attention to Detail
  • Problem-Solving
  • Teamwork and Collaboration
  • Troubleshooting
  • Effective Communication
  • Efficient multitasking

Timeline

System Operator II

Kapsch TrafficCom
04.2025 - Current

Traffic Management Operator

Gannett Fleming
05.2024 - 04.2025

Hacoba Operator

Stern and Stern Industries Inc.
10.2018 - 05.2024

Customer Service Cashier

Stephens Auto
2016 - 2018

High School Diploma -

Wildwood Education Center- Automotive Technology

High School Diploma -

Arkport Central School
Kyle Brown