Diligent and results-driven new home sales professional with a proven track record of successfully guiding prospective homebuyers through the entire sales process. Skilled in building strong, lasting client relationships by understanding their unique housing needs and delivering tailored solutions. Demonstrated expertise in negotiating high-value transactions, communicating effectively to align client expectations, and closing deals efficiently. Known for exceptional customer service and a commitment to exceeding client expectations, I am eager to bring my experience and passion for real estate to the luxury home market, where I can leverage my skills to drive sales success and elevate the client experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
New Home Sales Counselor
KB Home
06.2023 - Current
Provided exceptional service to prospective buyers, leading informative tours of model homes, providing information about features, benefits, community facilities, and nearby amenities.
Promote, market, sell and close newly constructed homes and homes under construction.
Build and maintain a network of contacts within the real estate industry, including other agents, lenders, and contractors.
Collaborated with construction teams to ensure homes were built according to buyer specifications and delivered within promised timeframes.
Participated in ongoing training opportunities to stay current on industry news, trends, regulations, and best practices for new home sales counseling.
Increased sales revenue with strategic pricing negotiations tailored to individual buyer circumstances.
Project Manager
Above All Roofing and Construction, LLC
01.2020 - 06.2023
Planned, implemented, and managed construction tasks in accordance with company policies and goals to ensure 100% of construction projects are delivered within budget, on time, with minimum or even no scope creep.
Scheduled multiple construction trades simultaneous to ensure timely delivery of finished product.
Oversight management coached and mentored 6-12 field construction workers, 2 superintendents, and 1 project coordinator resulting in 30% greater productivity and 20% greater efficiency job to job.
Directed and managed 35+ construction projects per year, managing all aspects including site surveys, construction budgeting, bidding and negotiation, and project operations ensuring quality and adherence with building standards.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Sr. Project Coordinator
Centris Construction Inc
05.2016 - 12.2019
Lead and assisted in activities related to construction project closeout to ensure timely completion and managed the evaluation of projects for constructability and value -engineer cost savings.
Supported project teams by creating workflows in Procore and SharePoint which led to better company functionality and alignment.
Created, organized, and tracked project related work files from drawings to procedures and complied and issued project progress reports to client on a weekly and monthly basis.
Coordinated with project team, inside and outside of organization, to implement and provide training on specific project management methodologies which are still in use.
Analyzed and created construction project reports, status updates, schedules, and budget requirements to prevent delays to critical activities within the construction project.
Education
Associate of Science - Biology
Wake Technical Community College
Raleigh, NC
09-2014
Skills
Real Estate Sales: Residential sales, contract negotiations, closing processes
Customer Service: Client relations, conflict resolution, post-sale support
Sales & Business Development: Lead generation, client acquisition, deal negotiation, relationship management