Kyle Burton
COLUMBUS,Ohio
Summary
Administrative professional with over 10+ years experience in the administrative field seeking to utilize my skills to be successful in an office environment.
Overview
8
8
years of professional experience
Work History
Remote Tax Associate
Intuit
Columbus, OH
12.2021 - 04.2024
- Prepared tax return documents for clients.
- Assessed various angles of tax situations to maximize tax benefit.
- Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
- Produced US and state income, gift tax and estate tax returns for individuals.
- Advised clients to comply with IRS regulations and meet state and federal tax obligations.
Job Recruiter/ On-Site Supervisor
Adecco
Columbus, OH
08.2019 - 11.2020
- Informed applicants of expected job tasks, and compensation expectations.
- Prepared employees for assignments by establishing and conducting orientation and training programs.
- Sourced and developed sourcing leads to increase recruiting base.
Assessed employee performance and facilitated coaching and discipline as necessary.
- Promoted job recruitment by using tactics such as outbound phones & flyer distribution
- Educated job applicants of expected job tasks, compensation and benefits to set clear expectations.
Secretary
Columbus City Schools
Columbus, OH
08.2016 - 08.2019
- Type letters, memorandums, records, reports, and other documents from Clear copy, rough draft, and other sources
- Interview office visitors and callers to resolve minor problems and provide information
- Sort, distribute, and/or deliver mail, packages or supplies
- Maintain records for school budgets, student organization funds, and/or teacher expenses
- Maintain school web-posting and/or social media information
- Oversaw office inventory by restocking supplies and submitting purchase orders for new school products
- Record, process, and/or handle registration details for new or transferring students
Customer Service Representative
Mcgraw-Hill Education Inc.
Columbus, OH
04.2016 - 08.2018
- Consulted with customers to determine best methods to resolve service and billing issues.
- Maintained revenue streams by exhausting every option before offering refunds.
- Addressed customer service inquiries quickly and accurately.
- Documented conversations with customers to track requests, problems and solutions.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Education
Associate of Applied Science - Business
University of Phoenix
Columbus, OH08.2020
Skills
- Problem-solving
- Recordkeeping and bookkeeping
- Coordinating program activities
- Database entry
- Mail management
- Personnel recruitment
- Policies implementation
- Personnel engagement
- Employee coaching
Timeline
Remote Tax Associate
Intuit
12.2021 - 04.2024
Job Recruiter/ On-Site Supervisor
Adecco
08.2019 - 11.2020
Secretary
Columbus City Schools
08.2016 - 08.2019
Customer Service Representative
Mcgraw-Hill Education Inc.
04.2016 - 08.2018
Associate of Applied Science - Business
University of Phoenix
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