Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Cantrell

Aurora,CO

Summary

Driven entrepreneur and flooring expert with over 15 years at Seven C's Flooring and a pivotal role at Colorado Flooring Company, showcasing exceptional customer service and technical prowess in flooring installation. Demonstrated success in project management, cost estimation, and fostering client relationships, ensuring high-quality outcomes and business growth.

Overview

15
15
years of professional experience

Work History

Seven C's Flooring

Business Owner
06.2009 - Current
  • Maximized individual performance by accepting direction, coaching and feedback.
  • Demonstrated features of different floor options and overcame objections with knowledgeable responses.
  • Maintained in-depth understanding of all available brands and types of flooring available to customers.
  • Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
  • Assisted customers with selecting appropriate floor types and styles.
  • Discussed pricing, additional charges, and payment plans during sales process.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Expertly schedule and manage client appointments, providing accurate and comprehensive estimates based on detailed assessments of project requirements.
  • Proficient in taking precise measurements, including those around baseboards, ensuring accurate material calculations and installation.
  • In-depth understanding of various flooring materials, including carpet and hard surfaces, with the ability to recommend and apply the best solutions for each project.
  • Skilled in removing existing flooring and thoroughly preparing subfloors, including the safe relocation of furniture and personal belongings.
  • Experienced in installing and removing fixtures such as toilets, ensuring proper installation and functionality.
  • Adept at using a wide range of tools effectively and safely, ensuring high-quality workmanship in every project.
  • Successfully managed a self-operated book of business for over 15 years, demonstrating strong entrepreneurial skills and a commitment to client satisfaction.
  • Experienced in creating and managing listings and advertisements to promote services and attract new clients.
  • Extensive experience in both carpet and hard surface flooring installations, providing a versatile skill set to meet diverse client needs.

Subcontractor

Colorado Flooring Company
05.2012 - 05.2019
  • Supervised additional subcontractors and craftsmen.
  • Worked closely with general contractor on completion of punchlist tasks.
  • Coordinated final walk-throughs of job site before signing off on completion.
  • Worked closely with homeowners to ascertain specifics of project.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Efficiently procured materials and commuted to job sites daily, ensuring timely and organized project execution.
  • ollaborated closely with clients and project managers to ensure projects met high standards and specifications.
  • Provided exceptional customer service, addressing client needs and inquiries with professionalism and responsiveness.
  • Expertly performed floor installation tasks, adhering to industry standards and best practices.
  • Managed the collection of customer payments, ensuring accurate and prompt transactions.
  • Demonstrated strong work ethic and physical endurance in performing demanding labor tasks related to flooring installation.
  • Ran Seven C's flooring in conjunction with Colorado Flooring Company.

Education

GED -

Ged Testing
Melbourne, FL
07.1988

Skills

  • Estimating costs
  • Technical knowledge
  • Flooring Installation
  • Flooring knowledge
  • Crew oversight
  • Product Demonstration

Timeline

Subcontractor

Colorado Flooring Company
05.2012 - 05.2019

Seven C's Flooring

Business Owner
06.2009 - Current

GED -

Ged Testing

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Kyle Cantrell