Kyle Celestin
Orlando,FL
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
2
2
years of professional experience
Work History
Service Technician
Audi South Orlando
06.2022 - 08.2023
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.
Shift Leader in Training
Walmart
02.2021 - 03.2022
- Enhanced team performance by implementing efficient workflow processes and closely monitoring progress.
- Assisted in the development of training materials for new shift leaders to ensure consistency in operations.
- Maintained a safe and clean working environment, adhering to company policies and safety protocols.
- Managed inventory levels with accurate record-keeping and timely ordering, reducing waste and optimizing stock levels.
- Promoted excellent customer service among team members, resulting in increased customer satisfaction ratings.
- Provided clear communication between management and staff, fostering a positive work atmosphere.
Education
High School Diploma -
Ohio Northern University
Ada, OH05.2027
Skills
- Equipment Troubleshooting
- Regulatory Compliance
- Quality Assurance
- Time Tracking
- Customer Service
- Mechanical Abilities
- Technical Support
- Work With Minimal Supervision
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Timeline
Service Technician
Audi South Orlando
06.2022 - 08.2023
Shift Leader in Training
Walmart
02.2021 - 03.2022
High School Diploma -
Ohio Northern University
Similar Profiles
Ka'uanoeokalani StriblingKa'uanoeokalani Stribling
Service Loyalty Coordinator at Audi South OrlandoService Loyalty Coordinator at Audi South Orlando
Andre MoseleyAndre Moseley
Service Advisor at Audi South OrlandoService Advisor at Audi South Orlando
MICHAEL RORY COLLINSMICHAEL RORY COLLINS
New Car Sales Manager at Audi Orange ParkNew Car Sales Manager at Audi Orange Park
Luka DracaLuka Draca
Flowrack Selector at PublixFlowrack Selector at Publix
Justin MunizJustin Muniz
Recreation Assistant Manager at Holiday Inn Club Vacations at Orange Lake ResortRecreation Assistant Manager at Holiday Inn Club Vacations at Orange Lake Resort