Summary
Overview
Work History
Education
Skills
Work Availability
Accomplishments
Work Preference
Timeline
Generic

Kyle Citty

Raleigh,NC

Summary

Accomplished Business Owner experienced in B2C sales, CRM, and business development. Equipped with strong problem-solving abilities, willingness to learn, and excellent interpersonal skills. Ready to tackle a new challenge and advance organizational objectives with dedication and enthusiasm.

Overview

14
14
years of professional experience

Work History

Business Owner

Broadway Gymnastics
05.2010 - 06.2024
  • Organizational Leader: Overall management of business and programs including 15+ staff, membership base, and special events
  • Financial Metrics: Daily, monthly, and annual P&L evaluation
  • Budgeting/AP for a membership-based sports club of over 800 clients
  • Growth: Expanded customer base and revenue by 150%
  • Customer Relationship Management: Set expectations and mentored office/coaching staff in customer service best practices, engaged with clients on a daily/weekly basis
  • Facility Management: Scheduled vendors for maintenance, cleaning and equipment purchases for an 18,000 sq. ft. facility
  • Community Relations- Served as the public relations figure, promoted programs with established presence at events, and supported community organizations
  • Staff Development and Training: Recruited and onboarded staff, developed skill training, and regularly evaluated 15+ staff in various departments
  • Planned and executed staff trainings and mentored professional staff to achieve growth within the business
  • Event Management: Planned and executed competitions, banquets, and parties for athletes, staff
  • Athlete Development and Coaching- Built a travel program with 60+ team athletes, formulated an annual training plan, attended regional/ national training clinics, and coached high level athletes

Education

Bachelor of Science - Sports Management

University of Florida
Gainesville, FL

Skills

  • Organizational Leadership
  • Business Development
  • Financial Management
  • Facility Management
  • Relationship building
  • Staff Training and Development
  • Customer Relations Management
  • Coaching and mentoring

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Supervised team of 20+ staff members.
  • Achieved 150% growth of clientele and business revenue.

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Timeline

Business Owner

Broadway Gymnastics
05.2010 - 06.2024

Bachelor of Science - Sports Management

University of Florida

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Kyle Citty