Kyle Clark
Jackson
Summary
Professional trainer with strong background in developing and delivering effective training programs. Skilled in instructional design, curriculum development, and performance assessment. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, flexibility, and fostering positive learning environment.
Overview
8
8
years of professional experience
Work History
Trainer
FedEx
10.2025 - Current
- Developed training materials to enhance employee onboarding processes.
- Facilitated workshops focusing on safety protocols and operational efficiency.
- Monitored trainees' progress and provided constructive feedback for improvement.
- Led team meetings to discuss training outcomes and operational best practices.
- Teach new Package Handlers (PHs) proper techniques for handling various package types, scanning, palletizing, and using conveyor systems.
- Provide ongoing guidance and feedback to peers needing extra help with procedures or skills.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Department Supervisor
BJ's Wholesale
05.2025 - 10.2025
- Led departmental meetings to communicate goals, initiatives, and performance expectations.
- Analyzed sales trends to adjust strategies for maximizing product placement and promotions.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Providing directions, coaching, and training to ensure team members understand and follow company policies and procedures.
- Maintaining standards for order fulfillment, inventory management, and other Omni-related tasks.
- Know their business/business acumen. Exhibit strategic thinking and sound decision making thorough knowledge and utilization of business data.
- Lead through change. Model leadership competencies, build credibility and act as a champion for business growth
Department Supervisor
Lowe's
05.2023 - 05.2025
- Supervised daily operations, ensuring compliance with safety standards and company policies.
- Trained and mentored team members, enhancing skills and productivity within department.
- Managed inventory control processes, optimizing stock levels to reduce shortages and excess.
- Coordinated scheduling for staff, aligning resources with peak customer demand periods.
- Implemented process improvements that streamlined workflow and increased efficiency across teams.
- Fostered a customer-focused environment by resolving issues and enhancing service quality consistently.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Business Development Specialist
Alumni HealthCare Staffing
05.2022 - 03.2023
- Developed strategic partnerships with healthcare facilities to enhance staffing solutions.
- Conducted market research to identify growth opportunities within local healthcare sectors.
- Collaborated with cross-functional teams to refine recruitment processes and improve candidate quality.
- Implemented targeted outreach campaigns resulting in increased engagement from potential clients.
- Established key performance indicators to measure success of business development efforts effectively.
- Used SalesForce to handle current portfolio and prospective leads.
- Improved lead generation efforts by refining prospecting techniques, resulting in higher-quality leads for the sales team.
Branch Rental Manager
Penske Truck Leasing
04.2018 - 04.2022
- Assists customers with both in person and on the phone reservations.
- Coordinated scheduling of vehicle maintenance, ensuring fleet reliability and safety compliance.
- Implemented customer feedback systems to identify areas for service improvement and drive engagement.
- Reviews call backs to book new business.
- Informs customers on the specifications of all units and determines what is best for their particular business.
- Interdepartmental communication and overseeing completion of tasks.
- Managed daily rental operations to ensure customer satisfaction and efficient resource allocation.
- Developed training programs for new staff to enhance service quality and operational knowledge.
- Streamlined inventory management processes, improving accuracy and reducing discrepancies in rentals.
Education
Bachelors of Science - Marketing
Alvernia University
Reading, Pennsylvania05.2016
MBA -
Alvernia University
Reading, Pennsylvania, PA08-2026
Skills
- New hire training
- Planning and coordination
- Rental agreement
- Property maintenance
- Creative problem solving
- Interpersonal communication
- Online training tools
- Staff training and development
- Sales strategy development
- Rent collection
- Problem-solving
- Customer service
Timeline
Trainer
FedEx
10.2025 - Current
Department Supervisor
BJ's Wholesale
05.2025 - 10.2025
Department Supervisor
Lowe's
05.2023 - 05.2025
Business Development Specialist
Alumni HealthCare Staffing
05.2022 - 03.2023
Branch Rental Manager
Penske Truck Leasing
04.2018 - 04.2022
Bachelors of Science - Marketing
Alvernia University
MBA -
Alvernia University