Kyle Clinton
Virginia Beach,Virginia
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level dispatcher position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Communications Supervisor
MMT Ambulance (Midwest Medical Transport)
03.2022 - Current
- Managed smooth transition of work between shifts to minimize communications disruptions.
- Triaged incoming calls to coordinate effective responses.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Oversaw and monitored emergency communications center operations to resolve employee questions.
- Responded to over 250+ daily caller requests with information about assistance and timeframes.
- Assessed and prioritized emergency situations and assigned resources using sound, independent judgment.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Volunteer Firefighter
Moyock Fire Department
02.2023 - Current
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations.
- Operated pumping engine to direct water pressure in hose and nozzle for most efficient operation.
- Notified fire dispatchers to detail difficulties encountered, request additional firefighters and obtain emergency supplies.
- Effectively supported fire suppression by setting up and maintaining water supply lines.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
- Provided station tours, pre-incident surveys and installed smoke detectors to provide fire education to public.
Dispatcher
Medical Transport LLC
08.2021 - 03.2022
- Directed dispatching, routing and tracking of 25 fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over 250 daily calls.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Used RescueNet to track and maintain case incident numbers and logs.
- Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
Driver
Medical Transport LLC
02.2021 - 08.2021
- Managed 6-9 transport calls per day.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Removed and replaced soiled linens and equipment to maintain sanitary conditions.
- Accepted daily patient transport assignments and drove ambulance with medical personnel to patient location.
- Assessed ambulance for cleanliness and properly stocked with first aid and medical supplies.
Education
High School Diploma -
Frank W. Cox High School
Virginia Beach, VA06.2017
Skills
- Dispatch Communication
- Emergency Response
- Team Collaboration
- Decision Making
- Team Building
- Complex Problem Solving
- Data Entry
- Emergency Call Routing
- Emergency Medical Dispatching
- Dispatcher Monitoring
- Supply Restocking
- Unit Dispatch
Certification
- Emergency Vehicle Operator Certification Level 3
- BLS CPR - September 2018 to present
- Stop the bleed Training - May 2019
- ICS 100, 200, 700, 800, FEMA - September 2018
Timeline
Volunteer Firefighter
Moyock Fire Department
02.2023 - Current
Communications Supervisor
MMT Ambulance (Midwest Medical Transport)
03.2022 - Current
Dispatcher
Medical Transport LLC
08.2021 - 03.2022
Driver
Medical Transport LLC
02.2021 - 08.2021
High School Diploma -
Frank W. Cox High School
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