Kyle Collins
Wellington
Summary
Dynamic leader with proven success in multi-unit management and leadership mentoring. Excelled in organizational leadership and cross-functional collaboration, enhancing operational efficiency and customer satisfaction. Skilled in recruitment and mentoring, achieving significant improvements in team performance and productivity. Demonstrates exceptional leadership management, driving results through innovative strategies and effective vendor negotiations.
Overview
12
12
years of professional experience
Work History
Store Director
Meijer
06.2020 - Current
- Conducted customer research to gain insights into consumer behavior.
- Tracked, analyzed and reported on marketing program results.
- Collaborated with other departments to coordinate strategic marketing activities.
- Established relationships with vendors to ensure effective execution of campaigns.
- Maintained professional standards in sales and customer relationships and generated leads from internal and external sources.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Coordinated employee events and initiatives, boosting morale and promoting team building.
- Fostered a positive work environment through team building exercises and clear communication.
Store Manager
Marcs Grocery
01.2018 - 06.2020
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Formed and sustained strategic relationships with vendors and merchants.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Trained and mentored associates to teach daily tasks and procedures.
Multi-Unit Director
Olympia Sports Inc.
01.2016 - 12.2017
- Established systems for tracking inventory levels in all stores.
- Coached managers on best practices related to customer service, sales, and operations.
- Monitored progress by establishing plans, budgets and measuring results.
- Resolved conflicts between employees or customers at any of the units.
- Collaborated with marketing team on promotional campaigns designed to drive increased business at all sites.
Asst. Store Manager
Marcs Grocery
05.2013 - 12.2015
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
- Oversaw daily operations of the store including opening and closing procedures.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Evaluated employee performance regularly and provided feedback on areas for improvement.
- Collaborated with vendors to negotiate prices on products and services.
Education
Stow Munroe Falls High School
The University of Akron
Skills
- Organizational leadership
- Leadership Management
- Multi-unit Experience
- Recruitment and hiring
- Cross-functional collaboration
- Strategic planning
- Sales leadership
- Vendor relationship development
- Brand awareness
Education and Training
other,other
Timeline
Store Director
Meijer
06.2020 - Current
Store Manager
Marcs Grocery
01.2018 - 06.2020
Multi-Unit Director
Olympia Sports Inc.
01.2016 - 12.2017
Asst. Store Manager
Marcs Grocery
05.2013 - 12.2015
The University of Akron
Stow Munroe Falls High School
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