Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kyle Crowder

Nanuet,NY

Summary

Dynamic professional with strong customer service skills and staff management experience. Proven ability to enhance customer experiences and drive sales through effective teamwork and training.

Overview

9
9
years of professional experience

Work History

Sales Associate

Champs Sports
Nanuet, New York
07.2025 - Current
  • Maintain inventory levels and organize merchandise displays on the sales floor.
  • Assist customers in selecting products and providing recommendations based on needs.
  • Process customer transactions accurately using point-of-sale systems.
  • Collaborate with team members to achieve daily sales goals and enhance customer experience.
  • Ensure store cleanliness and organization to create a welcoming shopping environment.
  • Help customers find specific products, answered questions, and offered product advice.

Assistant Store Manager

Journeys
West Nyack, New York
11.2024 - 07.2025
  • Supervised daily operations to ensure smooth store functionality.
  • Trained and mentored staff to enhance customer service skills.
  • Assisted in inventory management using retail software systems.
  • Developed strategies to improve merchandising and product displays.
  • Resolved customer complaints promptly to maintain satisfaction levels.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.

Sales Associate

Champs Sports
12.2023 - 11.2024
  • Assisted customers in selecting products and provided recommendations based on needs.
  • Maintained inventory levels and organized merchandise displays on the sales floor.
  • Processed customer transactions accurately using point-of-sale systems.
  • Collaborated with team members to achieve daily sales goals and enhance customer experience.
  • Ensured store cleanliness and organization to create a welcoming shopping environment.

Assistant Manager

Fortunoff
Nanuet, New York
10.2023 - 12.2023
  • Oversaw compliance with company policies and procedures among team members.
  • Resolved customer inquiries and issues, fostering a positive shopping experience.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Office Assistant

Performance Medical Solutions
Morrisville, North Carolina
03.2022 - 03.2023
  • Managed office correspondence and maintained organized filing systems.
  • Assisted in scheduling appointments
  • Handled customer inquiries and provided information about services offered.
  • Operated office equipment, including printers, scanners, and copiers efficiently.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Used QuickBooks systems

Assistant Manager

Champs Sports
Raleigh, NC
12.2020 - 01.2022
  • Along with the responsibilities of a full time sales lead, responsibilities included creating plans to achieve and maintain positive KPI results, creating floor plans for merchandise, etc.
  • Assisted in managing daily operations and staff scheduling at a retail environment.
  • Trained new employees on customer service standards and product knowledge.
  • Implemented inventory management practices to ensure stock availability and organization.

Assistant Manager

FootAction
Raleigh, NC
12.2020 - 01.2022
  • Listed in the above entry, transferred due to store closure.

Full Time Sales Lead

FootLocker
Nyack, NY
07.2017 - 12.2020
  • Led team in delivering exceptional customer service and enhancing shopping experience.
  • Managed cash register operations using POS system and processed sales and returns.
  • Trained and mentored new sales associates on company policies and product knowledge.
  • Managed inventory levels and assisted with stock replenishment on the sales floor.

Enrollment Specialist

New City Funding
Haverstraw, NY
10.2016 - 07.2017
  • Performed credit checks
  • Began paperwork for new clients and returning clients purchasing a secondary vehicle.
  • Listened to and understood customers' needs, explained and discussed options and outlined best-fit services.
  • Review and verify required documentation for accuracy and completeness.
  • Provide guidance to applicants throughout the enrollment process including options they had in the event of low credit, and providing them with all tools and options for loan repayment.

Education

High School Diploma - Standard New York State high school curriculum

Nyack High School
Nyack, NY
06.2016

Some College (No Degree) - General Education, Introductory Marketing

Rockland County Community College
Nyack, NY

Skills

  • Customer Service
  • High Traffic Customer Management
  • CRM and KPI Systems
  • Staff Management
  • Microsoft Office
  • Google Suite
  • Desktop PC Troubleshooting
  • Team collaboration
  • POS system operation
  • Retail store operations
  • Merchandise display
  • Reliable and punctual
  • Goal oriented
  • Product sales

References

References available upon request.

Timeline

Sales Associate

Champs Sports
07.2025 - Current

Assistant Store Manager

Journeys
11.2024 - 07.2025

Sales Associate

Champs Sports
12.2023 - 11.2024

Assistant Manager

Fortunoff
10.2023 - 12.2023

Office Assistant

Performance Medical Solutions
03.2022 - 03.2023

Assistant Manager

Champs Sports
12.2020 - 01.2022

Assistant Manager

FootAction
12.2020 - 01.2022

Full Time Sales Lead

FootLocker
07.2017 - 12.2020

Enrollment Specialist

New City Funding
10.2016 - 07.2017

High School Diploma - Standard New York State high school curriculum

Nyack High School

Some College (No Degree) - General Education, Introductory Marketing

Rockland County Community College

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