Kyle Czarnecki

Charleston,SC

Summary

Kyle Czarnecki is currently a Strategy Consultant for the Cloud Advisory practice at IBM. He graduated from Penn State University with a major in Information Sciences and Technology specializing in Design and Development. Throughout his time at IBM, he has gained experience through delivering Cloud infrastructure and Operating model solutions to clients across multiple industries. His current areas of interest include cloud target operating model, FinOps for cloud, business process improvement, and Agile Project management (SAFe).

Work History

Process Design Analyst

Large Industrial Products Company

Demonstrated expertise in business process development by documenting the flow of work intake from the business to IT, utilizing JIRA to create a new structure and process
Collaborated with two team members to create, document and implement a new L0/L1 Service Desk to reduce ticket resolution time to under one day and introduce strict SLAs to govern the process
Showcased a deep understanding of the new processes being delivered to the client by collaborating with the client’s communications lead to co-create an upskilling curriculum on SAP Enable now focused on the work intake and Service desk processes introduced with JIRA.

Enterprise Architect

Mid-size Semiconductor Manufacturer

Conducted enterprise architecture interviews to understand the current processes in place for architecting applications and procuring new software and hardware
Developed a charter and documented the processes for a new Enterprise architecture office to guide and manage IT teams through procuring new hardware and software and ensure that applications are architected for resiliency
Developed documentation including a RACI, Submission templates, and charter for an architecture review board to review and guide IT teams through requests for new applications and infrastructure.

Technical Design Lead

Large HealthCare Company

Analyzed sever utilization and re-architected servers to prepare to move the current infrastructure to a hybrid-cloud environment, consolidating from over 12 data centers to 7 data centers
Led a fast track program for non-mission critical applications to expedite the process of having servers provisioned
Reduced the provisioning cycle down from 2-3 weeks to approximately 1 week
Delivered all documentation required to provision hybrid architecture for over 15 tier 1 revenue critical applications
(Server & Database Architecture)

Education

Skills

Cloud Services: Amazon AWS, IBM Cloud
Software: Microsoft Office, GitHub, Lucid Chart, Service Now, SAP Enable Now

Project Management: JIRA, Scrum

Industry Lines

Industrial

Key Clients

CVS/Aetna
Brother Inc.
Delta Airlines
Kaiser Permanente
Onsemi
Global Foundries