Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Dalik

Marlton,NJ

Summary

Proven professional with a strong background in automotive detailing and customer service excellence, notably at Enterprise. Skilled in high-pressure washing and interior detailing, alongside a talent for enhancing customer satisfaction and safety standards. Demonstrated ability to improve operational efficiencies and foster positive experiences, achieving significant achievements in both technical and interpersonal domains.

Diligent Claims Representative with strong background in automotive detailing. Demonstrated ability to restore vehicles to pristine condition through thorough cleaning and polishing. Proven expertise in using advanced techniques and tools to enhance vehicle appearance and maintain customer satisfaction. Experienced with customer support and assistance. Utilizes effective communication and problem-solving skills to enhance customer satisfaction. Knowledge of handling diverse customer inquiries and resolving issues efficiently. Customer service professional with deep experience in client interactions and conflict resolution. Proven ability to handle diverse customer needs while maintaining high service standards. Known for strong teamwork and adaptability in dynamic environments.

Overview

7
7
years of professional experience

Work History

Auto Detailer

Enterprise
06.2021 - Current
  • Washed cars and trucks daily for auto dealership.
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
  • Maintained clean and organized workspace, ensuring optimal workflow and safety standards.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.

Customer Assistance Representative

Enterprise
10.2023 - 06.2024
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Managed customer accounts, ensuring accurate billing details and prompt issue resolution.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences

Service Greeter

Pine Belt Nissan of Keyport
01.2019 - 06.2021
  • Handled customer inquiries with professionalism, directing them to appropriate departments as needed.
  • Enhanced customer satisfaction by providing a warm and friendly welcome upon arrival at the dealership.
  • Streamlined service appointments by efficiently checking in customers and gathering relevant information.
  • Conducted thorough vehicle walk-arounds, identifying any existing damage before initiating service procedures.

Basketball Coach

Sportika Sports
09.2017 - 10.2018
  • Promoted sportsmanship, teamwork, and respect among players both on and off the court.
  • Enhanced player skills through personalized coaching and feedback.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Created opportunities for players to develop leadership skills through team captain roles or mentoring younger teammates.

Visual Security Officer

Macy's
11.2017 - 03.2018
  • Demonstrated exceptional professionalism under pressure during emergency situations, following established protocols while prioritizing safety above all else.
  • Streamlined incident reporting processes to improve efficiency and ensure timely action on all matters requiring attention.
  • Enhanced security measures by conducting routine patrols and monitoring CCTV systems.
  • Played an active role in the development and implementation of new security policies and procedures to better protect company assets and ensure the safety of all individuals within the facility.

Education

Bachelor of Science - Criminal Justice

Stockton University
Absecon, NJ
05-2017

Bachelor of Science -

Brookdale Community College
Lincroft, NJ
05-2015

Skills

  • Automotive detailing
  • Interior detailing proficiency
  • Microsoft Excel

Timeline

Customer Assistance Representative

Enterprise
10.2023 - 06.2024

Auto Detailer

Enterprise
06.2021 - Current

Service Greeter

Pine Belt Nissan of Keyport
01.2019 - 06.2021

Visual Security Officer

Macy's
11.2017 - 03.2018

Basketball Coach

Sportika Sports
09.2017 - 10.2018

Bachelor of Science - Criminal Justice

Stockton University

Bachelor of Science -

Brookdale Community College
Kyle Dalik