Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyle Deegan

Columbus

Summary

Professional installer with robust experience in equipment installation and maintenance, ensuring high-quality results and efficiency. Strong team collaborator, adaptable to changing needs, and reliable in all situations. Skilled in troubleshooting, technical adjustments, and customer service, with focus on safety and precision. Known for results-driven approach and effective problem-solving abilities.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Curve Installer

Acorn Stairlifts
12.2023 - Current
  • Install and maintain Stairlifts to company, state, and federal standards.
  • Engage with users to determine proper and safe usage.
  • Processing payments, upselling, or adjusting onsite based on specific scenarios.
  • Maintain inventory levels and keeping work vehicle and storage unit safe and to standards.
  • Process escalations, permits, surveys, service calls, and installs in a timely manner.

General Manager

Papa John's
11.2021 - 12.2023
  • Recruited, trained, and managed a team of 20 while hitting all required kpis.
  • Improved KPIs in multiple stores.
  • Strong focus on quality and positive attitude.

Warehouse Manager-Cable Technician

Precision Broadband Installations
08.2018 - 11.2021
  • Installed new services for WOW Cable.
  • Managed inventory and provided assistance to Technicians in the field.
  • Educated customers on equipment, products, and services not limited to WOW products.

Internet and Voice Repair Rep

Charter Communications
01.2018 - 07.2018
  • Received inbound technical support calls for Phone and Internet issues.
  • Maintained passing averages in metrics including FCR, AHT, and VOC.
  • Provided stellar customer service.

Training Manager

PlusOne Communications
08.2016 - 01.2018
  • Trained agents to take calls for COX Communications.
  • Created and updated the training curriculum for Trainers to follow.
  • Reduced attrition and developed agents faster, and better than before.

Assistant General Manager-Marketing Coordinator

Papa Johns Pizza
04.2011 - 08.2016
  • Run shift to the standards given from Papa John's Pizza.
  • Responsibilities are hiring, training, scheduling, and local store marketing.
  • Liaison to Community Partners In Education.

Dishwasher-Assistant General Manager-General Manager

Pizza Hut
10.2007 - 04.2011
  • Hired as a dishwasher at 15 and moved up through the ranks to General Manager before leaving for a better opportunity for growth.
  • Responsibilities were hiring, training, scheduling, ordering, and running the restaurant to the standards given by Pizza Hut.

Education

College Prep -

Monroe Area High School
01.2010

Skills

  • Attention to detail
  • Time management
  • Positive attitude
  • Power tool operation
  • Equipment troubleshooting
  • Task prioritization
  • Maintenance and repair reporting
  • Detail orientation
  • Taking precise measurements
  • Estimating
  • System troubleshooting
  • Worksite safety and maintenance

Certification

driver's license

Timeline

Curve Installer

Acorn Stairlifts
12.2023 - Current

General Manager

Papa John's
11.2021 - 12.2023

Warehouse Manager-Cable Technician

Precision Broadband Installations
08.2018 - 11.2021

Internet and Voice Repair Rep

Charter Communications
01.2018 - 07.2018

Training Manager

PlusOne Communications
08.2016 - 01.2018

Assistant General Manager-Marketing Coordinator

Papa Johns Pizza
04.2011 - 08.2016

Dishwasher-Assistant General Manager-General Manager

Pizza Hut
10.2007 - 04.2011

College Prep -

Monroe Area High School

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