Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle DeRomanis

Churchville,NY

Summary

Dynamic and compassionate professional with a proven track record at Target, adept in customer service and problem-solving. Excelled in relationship building and critical thinking, enhancing customer loyalty and team efficiency. Skilled in compassionate caregiving, significantly improving client satisfaction and well-being.

Skilled Customer Service Professional with outstanding abilities in coaching, documentation and active listening. Great decision-maker and valued employee. Proven history of reliability, resourcefulness and effective leadership.

Engaging Entertainer with natural ability for providing fun and exciting guest engagement. Displays outgoing personality and constructive humor that fosters safe and fun atmosphere while meeting venue objectives.


Overview

4
4
years of professional experience

Work History

Presentation Expert

Target
11.2021 - Current
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Housekeeper

Legacy at Parklands
03.2020 - 03.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.

Education

Associate of Science - Pyschology

Monroe Community College
Rochester, NY
05.2025

High School Diploma -

Churchville-Chili Senior High School
Churchville, NY
06.2019

Skills

  • Problem-solving abilities
  • Customer Service
  • Active Listening
  • Critical Thinking
  • Compassionate Caregiving
  • Time Management
  • Relationship Building
  • Activities of Daily Living
  • Emotional Support
  • Social interaction

Timeline

Presentation Expert

Target
11.2021 - Current

Housekeeper

Legacy at Parklands
03.2020 - 03.2021

Associate of Science - Pyschology

Monroe Community College

High School Diploma -

Churchville-Chili Senior High School
Kyle DeRomanis