Kyle Diehl
Columbus
Summary
Operations assistant with proven attention to detail and effective team collaboration. Skilled in managing client relationships and supporting financial functions, driving operational improvements and enhancing productivity. Strong background in administrative support and financial operations, with expertise in invoice processing and data management. Contributions have led to increased accuracy and efficiency in organizational processes.
Overview
13
13
years of professional experience
Work History
Operations assistant
Heavy Metal Towing LLC
Delaware
02.2024 - Current
- Managed client and operator communications to foster strong relationships.
- Coordinated logistics for meetings and events, ensuring all details were addressed.
- Organized files and maintained digital records for efficient access.
- Supported financial operations through accurate invoicing and expense tracking.
- Facilitated team collaboration on projects to enhance operational efficiency.
- Gathered and sorted data for reports to aid decision-making processes.
- Handled confidential information with discretion to uphold organizational integrity.
- Assisted owner with daily administrative tasks and scheduling to improve productivity.
Fraud Prevention Data Scope Specialist
JP Morgan Chase
Westerville
02.2018 - 02.2024
- Facilitated client understanding of financial products and services offered.
- Maintained accurate records of client interactions and transactions within the system.
- Processed customer and institutional payments, ensuring efficiency and accuracy.
- Verified documentation related to client accounts for completeness and correctness.
- Collaborated with internal departments to resolve discrepancies in information records.
- Generated reports on data entry metrics for team performance assessments.
- Developed structured systems for desktop spreadsheets to improve data collection accuracy.
- Conducted periodic audits to confirm data entry precision.
Assembly Line Operator
Whirlpool
Marion
08.2017 - 02.2018
- Operated assembly line machinery, including robotic arms and conveyor systems, to produce appliances efficiently.
- Assembled components using hand and power tools, adhering to specifications.
- Monitored processes and reported abnormalities to management promptly.
- Inspected parts and finished products for defects, ensuring compliance with quality standards.
- Maintained a clean work area in compliance with safety regulations.
- Adhered to safety protocols during operations to prevent accidents.
- Collaborated with operators to achieve daily productivity and accuracy goals.
- Assisted in training new employees on equipment operation and processes.
Paint Technician
Honda of American Manufacturing
Marysville
03.2016 - 08.2017
- Prepared automotive surfaces for painting by sanding, washing, and using solvents.
- Applied primers, sealers, base coats, and clear coats per manufacturer specifications.
- Operated spray guns to enhance efficiency and minimize material waste.
- Conducted inspections of finished work for quality control and compliance with specifications.
- Trained new staff on safe painting techniques and procedures.
- Ensured safety protocol compliance while handling chemicals and equipment.
- Collaborated with team members to achieve project timelines and maintain quality standards.
- Maintained a clean work area to promote safety and efficiency.
Landscaper
Inspirations Landscape
Delaware
05.2013 - 03.2016
- Maintained gardens and landscapes, enhancing aesthetic appeal and sustainability.
- Operated landscaping equipment for efficient maintenance tasks across various sites.
- Collaborated with clients to assess landscaping preferences and requirements.
- Implemented irrigation systems to optimize water distribution throughout landscapes.
- Pruned trees and shrubs to promote healthy growth and maintain desired shape.
- Managed project timelines, ensuring timely completion of landscaping services.
- Educated clients on landscape care techniques to improve overall maintenance practices.
- Transported plants, turf, and materials for installation, ensuring proper site readiness.
Education
High School Diploma -
Elgin High School
Marion05-2013
Skills
- Client communication
- Invoice processing
- Data entry
- Project coordination
- Records management
- Customer relationship management
- Financial support
- Team collaboration
- Attention to detail
- Critical thinking
- Time management
- Confidentiality handling
- Reporting and documentation
- Professional demeanor
- Clerical support
- Performance tracking
- Supply ordering
- Billing processing
- Written communication skills
- Multi-line phone operation
- Excel proficiency
- Administrative expertise
- Problem-solving skills
- Teamwork and collaboration
Accomplishments
Top Performer Award, Q1 - Q4, 2019 - JP Morgan Chase & Co
Affiliations
Multi-Instrumentalist, Featured on the 2025 King of Clubs "Old Skool Vinyl"
Interests
- Learning to code and develop life improving devices and software for musicians
- Creating music with my band Crow the Saint
- Cats and Coffee
- Video Games
Timeline
Operations assistant
Heavy Metal Towing LLC
02.2024 - Current
Fraud Prevention Data Scope Specialist
JP Morgan Chase
02.2018 - 02.2024
Assembly Line Operator
Whirlpool
08.2017 - 02.2018
Paint Technician
Honda of American Manufacturing
03.2016 - 08.2017
Landscaper
Inspirations Landscape
05.2013 - 03.2016
High School Diploma -
Elgin High School