Kyle Dorsey
Powell
Summary
Goal-oriented Warehouse Manager delivering practical strategies to drive productivity, personnel retainment and process optimization. Excels in creative problem solving on complex operational issues. Proven success providing leadership to teams of twenty+. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
11
11
years of professional experience
Work History
Warehouse Manager
Mlily USA
04.2022 - 09.2024
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Warehouse Manager
Mayo Garden Centers
09.2020 - 04.2022
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Supported retail locations to ensure a positive customer experience.
Inventory Analyst
Publix
01.2018 - 07.2020
- Used proper safety practices to safely operate forklifts, pallet jacks, and other warehouse related machinery.
- Collaborated with cross-functional teams to ensure seamless coordination of inventory movement across departments.
- Reduced stock discrepancies with thorough investigation of variances and prompt resolution of issues.
- Developed comprehensive reports for management review, highlighting key inventory metrics and performance indicators.
Security Shift Supervisor
Allied Universal Security
05.2015 - 11.2017
- Ensured a high level of customer satisfaction by addressing concerns promptly and professionally.
- Managed access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Collaborated with local law enforcement agencies to ensure seamless integration of security measures and timely response to incidents.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
Sales Operations Specialist
Prolexic Technologies
09.2013 - 04.2015
- Collaborated with cross-functional teams for more effective communication and coordination of sales initiatives.
- Collaborated with sales team to qualify potential leads through discussion of product and service needs.
- Managed key account relationships, ensuring client satisfaction through prompt issue resolution and proactive communication.
- Managed customer relationships effectively, negotiating favorable terms for service contracts.
Education
Bachelor of Science - Criminal Justice
08.2013
Skills
- Warehouse Operations
- Inventory Management
- Shipping and receiving
- Employee Safety
- Staff Management
- Customer care
- Team Building and Leadership
- Proficient in Microsoft Office
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 20+ staff members.
Timeline
Warehouse Manager - Mlily USA
04.2022 - 09.2024
Warehouse Manager - Mayo Garden Centers
09.2020 - 04.2022
Inventory Analyst - Publix
01.2018 - 07.2020
Security Shift Supervisor - Allied Universal Security
05.2015 - 11.2017
Sales Operations Specialist - Prolexic Technologies
09.2013 - 04.2015
University of Central Florida - Bachelor of Science, Criminal Justice
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