Kyle Dunnigan
Indianapolis,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Maintenance Planner
Proctor & Gamble
10.2023 - Current
- Provided safety education and technical training to maintenance crew to establish equipment repair standards.
- Performed quality assurance steps for repairs to approve equipment for use.
- Managed maintenance team of employees and coordinated repair schedule according to priority level.
- Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
Customer Advocate
United Healthcare
10.2022 - Current
- Developed and maintained strong customer relationships by promptly addressing and resolving customer concerns.
- Handled difficult customer situations with grace and professionalism, consistently meeting first-call resolution metrics.
- Listened to customers in actively to assess issues and provide accurate information.
- Developed and implemented strategies to improve customer service experience, resulting in increased satisfaction.
Human Resources Manager
Klassy Events
09.2019 - 01.2023
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
Machine Operator
Allison Transmission- Division Of General Motors
03.2011 - 08.2018
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Education
Bachelor Of Applied Science -
Colorado Technical University
Colorado Springs, CO06.2022
Associate Of Business Administration -
Colorado Technical University
Colorado Springs, CO05.2020
Skills
- Continuous Improvement
- Safety Monitoring
- Cost Estimation
- Schedule Management
- Customer Service
- Analytical and Critical Thinking
- Microsoft Outlook
- Company Organization
- Compensation and Benefits
- Benefits and Compensation Management
- Microsoft Office
- Microsoft Excel
- Payroll Coordination
- Training and Development
- Recruitment Oversight
- ADP Workforce Now
- Onboarding, Training and Development
- SAP Expertise
- Policy and Procedure Implementation
- Multi-Unit Operations Management
- Workflow Planning
- Staff Management
- Team Leadership
- Distribution Center Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Price is what you pay. Value is what you get.
Warren Buffett
Timeline
Maintenance Planner
Proctor & Gamble
10.2023 - Current
Customer Advocate
United Healthcare
10.2022 - Current
Human Resources Manager
Klassy Events
09.2019 - 01.2023
Machine Operator
Allison Transmission- Division Of General Motors
03.2011 - 08.2018
Bachelor Of Applied Science -
Colorado Technical University
Associate Of Business Administration -
Colorado Technical University
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