Summary
Overview
Work History
Education
Skills
References
Timeline
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Kyle Dunson

Petoskey,MI

Summary

Versatile Manager able to work all store positions. Offering strong sales experience, leadership and operations success. Knowledgeable employee proficient in team management that keeps the team engaged with an outgoing attitude. Handles multiple detail-oriented responsibilities simultaneously while providing exceptional customer service. Eager to develop and grow with a company as a long-term career.

Overview

8
8
years of professional experience

Work History

Salary Manager

Aldi
Petoskey, MI
12.2020 - Current
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Provided leadership during times of organizational change or crisis situations.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Monitored staff performance and addressed issues.

Store Manager

Kilwins Chocolates Franchise Inc.
Petoskey, Michigan
05.2019 - 12.2020
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
  • Trained Store Manager in all management facets, performed weekly visits to ensure Store Manager had support and store was successful.

Assistant Manager

Aldi
Petoskey, Michigan
10.2016 - 05.2019
  • Conducted daily counts of product and maintained inventory volume
  • Placed orders to maintain sufficient product inventories, whilst working to adjust and improve product parameters for all seasons.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.

Education

Associate of Science - Nursing

North Central Michigan College
Petoskey, MI
06-2016

Skills

  • Client account & invoice management
  • Training new team members
  • Inventory management
  • Team management
  • Store operations oversight
  • Conflict resolution
  • Relationship development
  • Merchandising

References

References available upon request.

Timeline

Salary Manager

Aldi
12.2020 - Current

Store Manager

Kilwins Chocolates Franchise Inc.
05.2019 - 12.2020

Assistant Manager

Aldi
10.2016 - 05.2019

Associate of Science - Nursing

North Central Michigan College

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Kyle Dunson