Kyle Eastburn
New Smyrna Beach
Summary
With a proven track record at Kone Elevator, I excel in mechanical troubleshooting and customer service, enhancing service quality and customer satisfaction. Expert in elevator equipment installation and adept at conveying complex technical information to clients, I significantly improved job-site productivity and safety standards, showcasing my attention to detail and diagnostic skills.
Knowledgeable elevator mechanic with solid background in diagnosing and repairing complex mechanical and electrical issues. Successfully executed maintenance tasks and troubleshooting techniques to ensure optimal equipment performance. Demonstrated technical expertise and problem-solving abilities in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Service Technician
Kone Elevator
01.2023 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Coordinated with manufacturers to stay updated on the latest technical advancements, improving overall service quality and customer satisfaction.
Elevator Mechanic
Schindler Elevator Corporation
04.2008 - 01.2023
- Coordinated with manufacturers to stay updated on the latest technical advancements, improving overall service quality and customer satisfaction.
- Assisted architects and engineers during the design phase of new construction projects, providing expert input on proper elevator system selection and placement.
- Maintained detailed records of all services performed, ensuring accurate documentation and easy reference for future needs.
- Mentored junior mechanics through hands-on training and guidance on best practices in the field of elevator maintenance.
- Contributed to a reduction in equipment breakdowns by implementing preventive maintenance programs tailored to each facility''s unique requirements.
- Installed new elevator systems in accordance with industry standards and local regulations, ensuring safe and reliable operation.
- Established strong relationships with clients through clear communication channels, leading to repeat business opportunities within the industry sector.
- Collaborated effectively with team members, sharing knowledge and expertise to improve overall team performance.
- Enhanced elevator safety by conducting thorough inspections and identifying necessary repairs.
- Diagnosed complex mechanical issues using advanced troubleshooting techniques, resulting in prompt resolution of problems.
- Upgraded outdated elevator components with modern alternatives for improved performance and energy efficiency.
- Installed elevators, escalators and moving sidewalks at different businesses across Florida and Georgia.
- Repaired or replaced faulty components to return elevator or escalator to fully operational status.
- Wired control panels and electric motors to manage elevator system operation.
- Read and interpreted blueprints to determine layout of system components and select equipment for installation or repair.
- Assembled elevator cars, platforms and lift motors.
Underground Utility Technician
Thad Construction
03.2009 - 04.2013
- Ensured accurate locates for clients by staying up-to-date on changes in local regulations and permit requirements related to underground utilities work.
- Reduced potential hazards through strict adherence to safety guidelines during all phases of underground utility work.
- Coordinated effectively between multiple departments for efficient resource allocation during large-scale projects involving complex underground systems.
- Implemented innovative strategies to streamline workflow processes, resulting in significant improvements to overall job-site productivity.
- Collaborated with construction teams to minimize project delays due to underground utility conflicts or damage incidents.
Education
No Degree - Elevator Mechanics
NEI
Sanford, FL05-2021
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Equipment diagnostics
- Mechanical troubleshooting
- Diagnostic skills
- Hydraulic systems
- Motor alignment
- Quality assurance
- Electrical
- Elevator equipment installation
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
Timeline
Service Technician
Kone Elevator
01.2023 - Current
Underground Utility Technician
Thad Construction
03.2009 - 04.2013
Elevator Mechanic
Schindler Elevator Corporation
04.2008 - 01.2023
No Degree - Elevator Mechanics
NEI
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