Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kyle Ferger

San Diego,CA

Summary

To obtain a career, allowing growth and utilizing a variety of analytical techniques, while maintaining excellent communication skills in a professional environment.

Overview

14
14
years of professional experience

Work History

Senior Certified Debt Specialist

Debt Advisors of America
10.2023 - Current

· Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

· Negotiated payment plans with customers to prevent accounts from entering collections.

· Maintained high volume of calls and met demands of busy and productive group.

· Top representative in the company, closing direct mail leads at 88% retention rate.

Sales Manager

Breakthrough Financial
10.2012 - 10.2023

· Over 20+ years’ experience in sales, negotiating and

payment processing

· Extended monthly goals with over 1 million in debt, per

month as a Sales Representative

· Skilled in formulating and implementing strategic plans

daily with the team

· Processed over 20+ calls a day as a Sales

Representative, while maintaining a 30% closing ratio

working with direct mail

· Assisted borrowers over the phone via 3rd party in

negotiating best possible program

· Experience in Debt Settlement and Debt Validation

· Demonstrating a strong ability to prevent customers from

switching to competitors

· Extended monthly goals with over 1 million in debt, per

month as a Sales Representative

· Skilled in formulating and implementing strategic plans

daily with the team

· Processed over 20+ calls a day as a Sales

Representative, while maintaining a 30% closing ratio

working with direct mail

· Assisted borrowers over the phone via 3rd party in

negotiating best possible program

· Experience in Debt Settlement and Debt Validation

· Demonstrating a strong ability to prevent customers from

switching to competitors

Senior Sales Advisor

Alliance Health Advisors
03.2010 - 10.2012

· Satellite HealthCare/Sales; Top 5 Sales Producer in the

country

· Demonstrated persuasive selling skills; consistently met

monthly sales goals

· Qualified customers for Discount, Accidental, and

Prescription Programs

· Reviewed pre-existing health conditions and family

diagnosis

· Data entry of complete application; reviewed quote and

cost with clients

· Qualified customers, and accepted credit card payments

· Verify orders and scheduled appointments for installation

Education

No Degree - General Studies

Sauk Valley Community College
Dixon, IL
08.2009

Skills

  • Top Sales Performer/Producer
  • Customer Relationship Management
  • Dependable and Reliable
  • Troubleshooting expert
  • Good communication skills
  • Fast learner
  • Strong initiative
  • Strong team player
  • Web Browsers/Email/Windows skilled
  • Strong written and verbal communication skills
  • Supervisory experience

Accomplishments

  • Awarded “Employee of the Month” 2023-2024
  • Exceeded monthly quota every quarter.

Timeline

Senior Certified Debt Specialist

Debt Advisors of America
10.2023 - Current

Sales Manager

Breakthrough Financial
10.2012 - 10.2023

Senior Sales Advisor

Alliance Health Advisors
03.2010 - 10.2012

No Degree - General Studies

Sauk Valley Community College
Kyle Ferger