Kyle Fitzpatrick
Houlton,ME
Summary
I am both pleased & excited to submit my application for the open position at Key Bank. I have had the privilege of working with & helping an array of people & covet all those connections. I see communication as a vessel of understanding. I value asking questions, as it's a tool for learning. I have a long history of customer relations, sales experience, problem-solving skills & serving people to achieve their goals. I am confident that I can thrive in this environment.
Overview
17
17
years of professional experience
Work History
Commercial Cleaner (Owner)
33's House Cleaning Service
Houlton, Maine
03.2024 - Current
- Personally recruited all my clients through clear & honest communication by asking questions to form an agreed upon agenda.
- Conversed with all clients, using personal checklists to understand their cleaning needs & preferences.
- Gained valuable & knowledgeable experience being a small business owner.
Salesperson
Shiretown Stove & Outdoor Living
Houlton, Maine
08.2023 - 03.2024
- Assisted customers in selecting sensible, fiscal stoves that met their standards.
- Along with sales, I was also the receptionist, answering the phones, filing paperwork & running the register.
- Head of scheduling: organizing appointments, meetings, estimates, etc.
Salesperson
York's of Houlton
Houlton, Maine
03.2017 - 08.2023
- Drove positive customer experience by: building relationships, exhibiting empathy & providing successful solutions based on individual needs.
- Utilized interpersonal communication skills through concise dialogue, which created customer retention for the business.
- Focused on critical thinking to consistently meet monthly goals, exceeding quota, through hands-on, personal interactions.
Sales Clerk
The Thirsty Dawg
Houlton, Maine
02.2009 - 03.2017
- Developed all the mandatory skills in a timely fashion by learning on the job.
- Learned multitasking techniques, which significantly propelled my experience with customer relations.
- Associated with a multitude of people on a daily basis, allowing me to further embrace diversification.
Education
Bachelor of Science - Communications & Technical Writing
Kaplan University
Davenport, IA04-2014
Skills
- Interpersonal communications
- Teamwork & collaboration skills
- Organizational skills
- Cultural awareness
- Prioritizing via significance
- Undertaking additional duties
- Question asker
- Experience dealing with the public
Timeline
Commercial Cleaner (Owner)
33's House Cleaning Service
03.2024 - Current
Salesperson
Shiretown Stove & Outdoor Living
08.2023 - 03.2024
Salesperson
York's of Houlton
03.2017 - 08.2023
Sales Clerk
The Thirsty Dawg
02.2009 - 03.2017
Bachelor of Science - Communications & Technical Writing
Kaplan University