Kyle Folk
West Grove,PA
Summary
Dedicated Dairy Associate committed to friendly, and accurate customer service to create positive shopping experience. Well-organized approach with strong multitasking abilities. Successful at working closely with dairy personnel to uphold standards of service and product.
Overview
1
1
year of professional experience
Work History
Dairy Associate
Giant Food Stores
07.2022 - Current
- Cleaned, organized, stocked and replenished merchandise presentations.
- Monitored products to provide freshness and removed out-of-date products from shelves.
- Reported customer suggestions to management to create product improvements.
- Replenished product assortment and inventory levels for dairy department to maintain selection.
- Stocked milk, eggs, cheese and yogurt.
- Delivered superior customer service and handles client requests.
- Maintained clean working environment to comply with state, federal and OSHA safety and sanitation regulations.
- Trained new dairy clerks on rotation systems, product management and customer service.
- Refilled displays and dispensers with variety of recipe cards, product coupons and information on complimentary foods.
- Stayed current with present, seasonal and special promotions.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Adhered to food safety regulations and guidelines.
- Answered questions from customers and discussed new products placed in dairy cases.
Education
Certification Program - HVAC-R
Delaware County Community College
Media, PA12.2023
High School Diploma -
Avon Grove Charter
West Grove, PA06.2022
Skills
- Customer interaction
- Freshness control
- Order invoice knowledge
- Verbal and written communication
- Baling press expert
- Product stocking
- Organization
- Training and Development
Timeline
Dairy Associate
Giant Food Stores
07.2022 - Current
Certification Program - HVAC-R
Delaware County Community College
High School Diploma -
Avon Grove Charter
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