Kyle Foytik

- Input, inspect, build, and test commercial tires

- Support high-volume operational workflow in fast-paced environment

- Maintain performance standards under extended work schedules

- Obtained a merit raise and corporate raise within the first six months of employment

- Act as liaison between customer and technician

- Procurement and quoting

- Dispatch technicians based on availability and ability

- Managed 100+ inbound and outbound calls daily coordinating freight logistics

- Verified equipment qualifications and compliance documentation

- Maintained accurate CRM records and workflow tracking

- Recognized as Top Performer (Merit Award) for three consecutive months

- Supervised team operations and supported daily reporting

- Managed customer service escalations and workflow coordination

- Promoted within first year for reliability and leadership

- Managed billing operations for thousands of utility accounts

- Reviewed contracts and processed service work orders accurately

- Resolved high-volume phone and email inquiries professionally

- Promoted from Customer Service Representative I to Billing Representative II

- Awarded Most Improved New Hire for performance and adaptability