Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Fraser

Sanford,FL

Summary

Proven Server and Cook with a track record of enhancing customer satisfaction through expert handling of food allergy concerns and efficient order management, notably at Chick-fil-A. Excelled in guest engagement and quality control, boosting repeat business. Skilled in daily specials memorization and supply restocking, demonstrating a commitment to excellence and positive reputation maintenance.

Overview

8
8
years of professional experience

Work History

Server

Toojays
01.2020 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Server`

Oakmonte Village at Lake Mary
10.2016 - 01.2020
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Cook

Chick-fil-A
05.2016 - 10.2016
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

Bachelor of Science - Cyber Secuirty

Seminole State College of Florida
Sanford, FL
07.2026

Skills

  • Daily specials memorization
  • Supply Restocking
  • Food inspection
  • Beverage Preparation
  • Guest Engagement
  • Order Management
  • Quality Control
  • Sales Techniques

Timeline

Server

Toojays
01.2020 - Current

Server`

Oakmonte Village at Lake Mary
10.2016 - 01.2020

Cook

Chick-fil-A
05.2016 - 10.2016

Bachelor of Science - Cyber Secuirty

Seminole State College of Florida

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Kyle Fraser