I'm hardworking and a fast learner. Skilled in complaint resolution and effective communication, with a commitment to deliver exceptional customer service at any oppertunity.
Overview
3
3
years of professional experience
Work History
Shift Leader
Walgreens
Sterling Heights, MI
08.2024 - Current
Supervised daily operations to ensure efficient workflow and exceptional customer service.
Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Produce Clerk
Kroger
Shelby Township, MI
01.2023 - 04.2024
Stocked and organized produce displays to enhance visual appeal and accessibility for customers.
Trained new employees to provide knowledge of proper produce handling and rotation procedures.
Assisted in inventory management by tracking stock levels and reporting discrepancies.
Provided exceptional customer service, addressing inquiries and offering product recommendations.