Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kyle Gasser

Naperville,IL

Summary

I am a MBA with over 10 years of retail and logistics management with a focus on process improvement, profitability, and operational excellence, both in myself and the teams I have managed. If there is a business function in your organization, chances are I have experience with it.

Overview

9
9
years of professional experience

Work History

Pricing and Logistics Analyst

US Foods
12.2021 - Current
  • Review item and purchase order pricing. Verify and negotiate contract pricing with external partners. Analyze and improve profitability downstream to customers.
  • Work with cross functional teams such as buyers and account managers through cost analysis to suggest and improve ordering procedures and profitability.
  • Research and root cause analysis for item shortages and other loss-creating events. Determine fault and retrieve payment from vendor or carrier. Communicate issues upstream to prevent future mistakes.

Area Manager II

Amazon
08.2020 - 06.2022
  • Operations management of an AMZL Last-Mile facility. Ensure efficient processing of 9-12 million packages per year with over 99.8% delivery SLA goal achieved.
  • Oversee ~50-130 associates during sort processing shift. Effectively labor track associate hours to manage cost efficiencies. Coach and manage associate performance to a range of goals and rates.
  • Manage partnership with Delivery Service Partners and their drivers in order to efficiently deliver packages and stay true to our customer promise.
  • Deep dive into multiple different data tools and models in order to determine gaps in station's processes. Bridge those gaps through the creation of effective action items based on SMART criteria using data analysis and presentation.

Operations Supervisor

Global Experience Specialists
01.2020 - 07.2020
  • Plan, create, organize, and execute trade shows for Fortune 500 companies, including events such as the Chicago Auto Show and the International Manufacturing Technology Show.
  • Use detailed data metrics and self-built organizational tools to coordinate with other lines of business in service of hundreds of customer needs per event.
  • Manage, retain, and grow clients showcasing their businesses with our events.
  • Supervise teams of union and non-union labor and coach effectiveness and performance as required to achieve efficiency and profitability goals.
  • Laid off due to COVID-19 company shutdown.

Executive Team Leader - Fresh

Target Corporation
11.2016 - 09.2019
  • Business management of ~$20M in sales annually as well as 50+ direct reports. Increased annual sales of business unit by over $3M and $400k in profitability.
  • Manage, motivate, and follow up with Team Leaders and Coaches in all areas of the store, including 7 owned areas and more areas in other areas of business.
  • Run overall store operations on designated days for coverage, including key carrying access.
  • Utilize KVIs to drive profitable sales and manage shortage through proper routines, company endeavors, people management, and data analysis.
  • Work with peers and teams to lead district in operational metrics including service, sales, loyalty, and brand.
  • Ensure building is adherent to all company and state food safety standards (licensed).

Financial Center Operations Manager

Bank Of America
05.2015 - 11.2016
  • Build, engage, and accommodate client traffic. Discover client needs and opportunities. Offer solutions and benefits based on history of experience and trust. Explain past objections and demonstrate value.
  • Lead, coach, and expand upon a team of service and sales associates devoted towards one mission: unparalleled customer service and revenue growth. Hold team accountable for individual contributions to goals.
  • Ensure financial center is regulatory adherent. Create system of operational excellence. Identify reputation and operational risks to the business and manage effectively. Deliver results in environment safe to clients and employees.
  • Oversee talent management by investing proper time training with teammates and driving performance through continuous coaching and reeducation.
  • Coordinate with superiors and other financial centers to produce results together as a market including remote teams and area-based individuals.

Education

MBA - Business Administration

Western Governors University
Salt Lake City, UT
01.2021

Bachelor of Science - Business Administration

Northern Illinois University
Dekalb, IL
05.2012

Skills

  • Purchasing & Direct Buying
  • Cost Analysis & Pricing
  • Supply Chain & Logistics Management
  • Sales Management
  • Performance Management
  • Kaizen, Six Sigma Green Belt
  • Payroll & HR Administration
  • Servant Leadership
  • Operations Management
  • Data Analysis

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Pricing and Logistics Analyst

US Foods
12.2021 - Current

Area Manager II

Amazon
08.2020 - 06.2022

Operations Supervisor

Global Experience Specialists
01.2020 - 07.2020

Executive Team Leader - Fresh

Target Corporation
11.2016 - 09.2019

Financial Center Operations Manager

Bank Of America
05.2015 - 11.2016

MBA - Business Administration

Western Governors University

Bachelor of Science - Business Administration

Northern Illinois University

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Kyle Gasser