Tryhackmecom
Kyle Gill
Houston,Texas
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Specific tasks included study start-up, human resource management, payroll administration, luxury sales and clinical trial management. Being fully knowledgeable of practices, specific standards, and store policies that promoted the holistic approach to customers and clients to ensure standards are continuously exceeded.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Logistics Manager
Kong trucking
OTR, AZ
07.2021 - 11.2022
- Directed shipping and receiving of wide range of products daily.
- Coordinated dispatching of drivers to accomplish daily delivery requirements.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Kept corporate departments and customers updated on critical shipments.
- Managed applicant tracking systems to keep recruitment processes organized.
- Developed lists of qualified candidates for hiring managers.
- Negotiated and arranged transport of goods with shipping or freight companies.
- Bargained terms and rates with vendors and carriers for favorable shipping conditions.
Operations Specialist
Louis Vuitton Moet Hennessey, LVMH Global
Houston, TX
11.2019 - 05.2022
- Upheld and ensured security protocols and procedures were consistently followed within our store.
- Implemented new procedures to increase efficiency and security of LVMH operations within my time employed including re-strategizing store-to-store product transfer organization which increased time efficiency and maximizing sales goals.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Accurately documented, investigated and resolved client inquiries, complaints and escalations with empathetic manners resulting in upwards of 75 cases closed.
- Prepared reports and communication correspondences for senior management.
Identified chronic customer issues through historic client profile research - Assisted various departments with change by communicating new improvement plans and expectations.
- Provided quality control of merchandise with emphasis on product knowledge.
- Organization and distribution of staff uniforms and merchandise.
- Monitored supply chain and managed logistics functions for company packaging.
- Tracked and analyzed reports to determine needed improvements.
- Monitored supply chain and managed logistics functions for company.
Human Resources Systems Administrator
QCR
Remote
01.2018 - 03.2021
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 15 new employees.
- Prepared new hire letters, employee contracts and corporate policies.
- Answered employee inquiries regarding health benefits and 401k options.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Oversaw HR needs for 15 employee operation across 2 locations.
- Provides payroll information by collecting time and attendance records, completing payroll runs
- Directed and controlled medical, dental and vision benefit packages.
- Maintains employee confidence and protects operations by keeping human resource information confidential
- Updated HR database with new employee information, changes in benefits and other details.
- Configure, deploy, test, and support research systems and other associated enterprise systems in support of core functions and processes
- Works with Study Teams and partners throughout entire study process to create/maintain research systems
- Reviews and/or develop study billing spreadsheets and budgets that are in accordance with sponsors
- Performs comprehensive and independent reviews of all documents related to research study funding, including research study budget, protocol, contract, informed consent, and other supporting documentation
- Directed and controlled 401K, medical, dental and vision benefit packages.
- Liaised between multiple business divisions to improve communications.
Education
Bachelor of Science - Biological Sciences
University of Missouri - Columbia
Columbia, MO 06.2014 -
Skills
Attention to DetailPlanning and CoordinationProblem-SolvingReport preparation
Interpersonal Communication
Teambuilding
Analytical and Critical Thinking
Dependable and Responsible
Clerical Support
Deductive reasoning skills
Data security
Implementing security programs
Interests
Hacktheboxcom
MIMO (Python coding Pathway)
Certifications
30 hours Introduction to Cyber Security
30 days Intro to Python Coding Fundamentals
TOTAL: CompTIA A+ Certification CORE 1
In-Progress Pre Security, SOC Level 1 & Offensive Pentesting Certification pathway.
Timeline
Logistics Manager
Kong trucking
07.2021 - 11.2022
Operations Specialist
Louis Vuitton Moet Hennessey, LVMH Global
11.2019 - 05.2022
Human Resources Systems Administrator
QCR
01.2018 - 03.2021
Bachelor of Science - Biological Sciences
University of Missouri - Columbia
06.2014 -