Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Glowacki

New Braunfels,TX

Summary

Over 17 years of retail and leadership experience in various roles including time in HEB stores, Manufacturing, and Warehousing.

Motivated and highly flexible Partner with over 11 years in warehousing as a selector, lift operator, loader (Produce/Combo, PDC, Seasonal, Grocery, and Floral. Receiving/Inventory clerk (MFG), Quality Inspection (produce) and Receiving Clerk (Grocery).

Passionate about quality, committed to customer satisfaction and am seeking to apply the knowledge I've acquired from various parts of the business - continuing to drive value for the HEB Super Regional Team.

Overview

17
17
years of professional experience

Work History

Window Clerk / Receiving Clerk

HEB
05.2021 - Current
  • Created daily schedule for 100-200 OTR appointments.
  • Assigned drivers to dock doors, providing Costa and Clerks with necessary paperwork to unload and verify product and releasing drivers when loads are completed.
  • Created appointments for back hauls, assigning and releasing trailers when complete.
  • Communicated with FOGS Clerks regarding issues with Purchase Orders.
  • Verified product against Purchase Orders/BOL ensuring integrity of loads.
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Helped FOGS resolve abandons/@locs as needed.

Loader

HEB
04.2020 - 05.2021
  • Visually inspects pallets to ensure quality and integrity of product prior to loading.
  • Identifies areas of opportunity for improvements in selection process, presenting them to Leadership for review with Trainers/Trainees.
  • Consolidates product, making sure everything will fit.
  • Coordinates with Clerks regarding any space issues to ensure all product can be shipped.
  • Safely and accurately loads product into trailers to be released prior to scheduled times.
  • Volunteers to fill other roles as needed.

Quality Inspector (Produce)

HEB
11.2017 - 04.2020
  • Closely worked with buyers to understand root causes of quality issues, changing priorities, tailoring communication and focus accordingly
  • Proactive about quality issues and understanding of the balance between quality and availability for customers
  • Utilized Warehouse experience to bring issues to buyer's attention that extend beyond just quality such as case integrity, and pallet configuration
  • Followed up on store feedback and research potential underlying causes while providing opportunities of improvement to buyers

Lift Operator

HEB
10.2015 - 11.2017
  • Identified opportunities to improve efficiencies & work with Team Leaders to implement new initiatives
  • Volunteered to fill other roles based on changing business needs
  • Rejoined Warehouse Safety Team
  • Proactively cleared work areas of empty pallets and debris as well as coaching Partners on how to stack/lift and move more efficiently, increasing safety awareness and throughput

Receiving/Inventory

HEB
12.2013 - 10.2015
  • Volunteered to work over 300 hours of overtime during the summer of 2015 with Blue Bell's listeria outbreak. During this time HEB Creamy Creations produced more than 20 million pounds of ice cream!
  • Utilized cross functional coordination to maintain production goals, while providing flexibility for changing needs based on service levels
  • Coordinated efficient storage areas to optimize movements and minimize labor hours
  • Performed weekly counts of inventory to prevent interruptions in production
  • Supported production needs by moving items between equipment, conveyors and staging areas
  • Supported machine operators in set up and operation of production equipment resulting in efficient runs

Order Selector

HEB
04.2012 - 12.2013
  • Volunteered to pick up other roles outside of work hours to assist facilities as needed
  • Became a greater asset for the company being able to fill different roles in multiple departments
  • Joined Warehouse Safety Committee to share ideas on ways to bolster OSHA compliance and prevent accidents and mishaps

Team Member

Whataburger Restaurants LLC
10.2011 - 01.2012
  • Volunteered to work on delivery shifts making sure that supplies were quickly and accurately stored for greater team efficiency
  • Pushed to learn various roles becoming more flexible to changing business needs

Shift Leader

Pizza Hut
09.2010 - 08.2011
  • Volunteered to work in another store following loss of 3 leaders in that store
  • Became acting GM of the Bulverde store, receiving recognition for increases in sales as well as SPPH (sales per paid hour) and decreases in shrink on inventory while achieving greater service feedback

Assistant Manager

Blockbuster LLC
07.2009 - 07.2010
  • Volunteered to work on delivery days, prepping new and big releases for rental
  • Trained and on-boarded new hires
  • Volunteered to work in other stores during downsizing and eventually permanently closed and liquidated 3 stores following loss of business

Central Checkout Specialist

HEB
02.2007 - 07.2009
  • Following Hurricane Ike, provided relief and aid to Houston, working in HEB stores with partners and customers still reeling from damage
  • Pushed to learn cashier prior to standard wait period
  • Volunteered to learn gas station expanding knowledge
  • Volunteered to work in other departments to include Deli, Pharmacy, and Grocery
  • Became Central Checkout Specialist, hand selected by store Unit Director

Education

GED -

North East Community Education
San Antonio, TX

Skills

  • Self-starting
  • Deep understanding of retail operations
  • Major strengths in analytical, problem-solving, and decision-making skills
  • Proficient in MS Office programs with understanding of HEB EXE system
  • Strong typing skills
  • Very strong communication skills
  • Goal oriented and able to meet or exceed time constraints
  • Strong organizational, multitasking, and prioritizing skills
  • Keen attention to detail
  • Works well in team environments

Timeline

Window Clerk / Receiving Clerk

HEB
05.2021 - Current

Loader

HEB
04.2020 - 05.2021

Quality Inspector (Produce)

HEB
11.2017 - 04.2020

Lift Operator

HEB
10.2015 - 11.2017

Receiving/Inventory

HEB
12.2013 - 10.2015

Order Selector

HEB
04.2012 - 12.2013

Team Member

Whataburger Restaurants LLC
10.2011 - 01.2012

Shift Leader

Pizza Hut
09.2010 - 08.2011

Assistant Manager

Blockbuster LLC
07.2009 - 07.2010

Central Checkout Specialist

HEB
02.2007 - 07.2009

GED -

North East Community Education

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Kyle Glowacki