Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
12
12
years of professional experience
Work History
Special Operations Operator
United States Marine Corps
Marine Corps Base Camp Lejeune, NC
08.2014 - 06.2023
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed systems and procedures to improve operational quality and team efficiency.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Analyzed and reported on key performance metrics to senior management.
Introduced new methods, practices, and systems to reduce turnaround time.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Jet Engine Mechanic
United States Marine Corps
San Diego, CA
01.2011 - 07.2014
Documented maintenance actions with integrated data system.
Built and repaired engines for F/A-18 Hornet and Super hornet aircraft.
Used dry ice and ovens to install bearings and seals.
Worked on both conventional and modified systems to troubleshoot and repair issues, alter assemblies and make final adjustments.
Utilized computerized diagnostic tests to complete random quality checks.
Maintained repair logs to document all corrective and preventive aircraft maintenance.
Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
Diagnosed faults and developed resolution plans.
Inspected all received aircraft parts to verify compliance with FAA regulations.
Sergeant, Special Operations, Special Weapons and Tactics (SWAT) at Austin Police DepartmentSergeant, Special Operations, Special Weapons and Tactics (SWAT) at Austin Police Department
Special Operations Division - Central Facility Operations Room at MTA Triborough Bridge and Tunnel AuthoritySpecial Operations Division - Central Facility Operations Room at MTA Triborough Bridge and Tunnel Authority