Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Kyle Goodsell

Holtville,CA

Summary

To obtain a position within an organization as a leader, to create an environment where employees want to work, and clients receive high quality service. Be an asset to an organization with great values and deliver on responsibilities required to move the organization toward their goals.

Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.

Overview

19
19
years of professional experience

Work History

Owner

KR8 Design Shop
02.2024 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Store Manager

The Home Depot
06.2017 - 09.2023
  • - Analyze and interpret sales and financial reporting to assess opportunities and determine successes in key areas. Provide guidance to store team to consistently improve opportunities
  • - Create and maintain a culture of quality customer service, product availability, and effective operational processes. Ensure sales team created relationships with customers to solve their needs and create loyalty to the store. Efficient order processing, fulfillment and delivery for our customer base to include Do it yourself, contractors, and service providers.
  • - Effectively manage store operations, inventory purchases, inventory receipts, and accurate sales of inventory. Maintain levels of inventory that meet the demand and needs of our customer demographic. Solicit feedback from top 40 customers to identify areas of opportunities for inventory selection and levels.
  • - Engage, Supervise, and Develop employees to include management, supervisors, and associates. Experience in supervising the performance of 150 to 200 total employees. - Engages with store employees, conduct monthly store town halls, and identify people issues that required action
  • - Implement, execute, and maintain safety procedures to ensure a safe retail store for employees and customers. Execute monthly audits around safety protocols and standards to ensure compliance. Reward employees for living the value of creating and maintaining a safe working environment.

Operations Assistant Store Manager

The Home Depot
03.2011 - 06.2017
  • - Teach, coach, and train associates and management on effective operational controls and processes.
  • - Deliver operational standards of excellence reporting, ranked #1 for consecutive year.
  • - Manage controllables to improve overall profit and loss statement. Identify monthly opportunities to improve upon and maximize store controllable operating profit.
  • - Supervise and develop operational department supervisors to include receiving warehouse, freight supervisor, customer service supervisor, and checkout supervisor. Ensure high levels of engagement in the key operational areas of the business and deliver results above standards in all areas.
  • - Manage the overall store purchases, inventory receipts, inventory management, and sale of inventory. Communicate effectively on key performance metrics around inventory management and improve upon when opportunities were identified.

Freight Supervisor

The Home Depot
10.2006 - 03.2011
  • - Oversee the nightly operations of the retail store location to include the receipts of inventory, stocking of inventory, and cleanliness of retail building. Effectively manage a team of employees to efficiently stock and maintain inventory for daily business.
  • - Accurately audit orders received to prevent inaccuracies of inventory and prevent loss.
  • - Execute the overall return to vendor process to ensure items were shipped accurately and received at proper final disposition. Follow up on any outstanding credits to ensure that store maintained accurate expenses and increase profitability.

Education

Bachelor's Degree - Business

University of Phoenix
Phoenix, Az

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Project management
  • Business management
  • Business planning
  • Project estimating
  • Business development
  • Business administration
  • Sales leadership
  • Product branding

Awards

Ranked #1 in operational efficiency among 84 stores in the region for consecutive years., Completed and graduated from Home Depot’s advanced leadership programs., Delivered Sales and profit above plan for 6 consecutive years., Increased annual total store sales by $24 million.

Timeline

Owner

KR8 Design Shop
02.2024 - Current

Store Manager

The Home Depot
06.2017 - 09.2023

Operations Assistant Store Manager

The Home Depot
03.2011 - 06.2017

Freight Supervisor

The Home Depot
10.2006 - 03.2011

Bachelor's Degree - Business

University of Phoenix

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Kyle Goodsell