Kyle Gordon
Medford,OR
Summary
Sales-oriented Meat Cutter with distinct cutting, customer service and quality assurance skills. Proven history of best-in-class work with knowledge of Seafood and related products. Successful at providing thorough information to customers and staying calm in high-traffic times.
Overview
8
8
years of professional experience
Work History
Meat Cutter
Safeway
Medford, OR
10.2021 - Current
- Processed beef, pork and bison for freezer storage.
- Closely monitored display and refrigerator temperatures to ensure safety and quality of products.
- Accepted and examined quality and correctness of daily meat deliveries.
- Cut, wrapped, weighed, and labeled orders for customers.
- Properly stored meat to decrease waste and increase product freshness span.
- Answered customer questions about specific products and cut meats to specifications.
- Educated customers on meat choices and preparation methods to increase sales.
- Kept detailed records of meat cuts for accurate inventories.
- Arranged cut meat and products in display case for customer viewing and selection.
- Monitored employee use of machinery mincers, slicers, and sausage fillers.
- Properly disassembled and cleaned machinery before and after use
- Kept cutting tables clean and free of product when not in use
Seafood Manager
Albertsons
Medford, OR
04.2020 - 10.2021
- Stocked and rotated seafood merchandise in accordance with company standards on merchandise presentation, safety, sanitation and customer service.
- Educated team members on how to safely handle products, use equipment and keep accurate records in accordance with food safety guidelines.
- Delivered superior service to customers during high-volume hours to cultivate great company reputation.
- Informed customers about available seafood choices and convenience items.
- Trained new team members on best methods to cut fish products.
- Directed daily work schedules and tasks for seafood department employees.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Treated associates with fairness and respect, providing recognition of accomplishments. (Ex. An associate helped me immensely in winning a seafood sales contest which resulted in a nice bonus and as a thanks I gave him part of it for his good work)
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Coached staff on strategies to enhance performance and improve customer relations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Assisted Meat Manager in coordinating activities, updating team members and managing inquiries for consistent delivery of quality products and services.
- Increased daily and weekly seafood sales by nearly 200% after taking over the position
- Listened to news on product availability in order to better inform customers and my staff on what we have available and what we're likely to receive in our shipments
- Created an easy to understand formula that my staff and I could use to announce sales to customers using the intercom
- Maintained Invoices and weekly sales worksheets in an orderly manner. I inputed them into an excel spreadsheet for upper management's use.
- Worked at multiple store locations in order to help them prepare for the day and to cover any missed shifts.
- Completed at the top of multiple Seafood sales contests
- Knowledge of where to find schematics and related information and executing changes to those schematics when necessary or prompted and setting the shelves accordingly
Meat Clerk
Albertsons
Medford, OR
07.2019 - 04.2020
- Checked products for temperature and expiration dates to maintain consumer safety.
- Managed high customer volume efficiently by accurately cutting, wrapping and weighing products.
- Maintained proper food temperatures for many different products such as chicken, beef, pork, and seafood.
- Cleaned and sanitized freezers, fixtures and display cases, received and unpacked meat, poultry, seafood, and cheeses and placed in meat cooler and freezer.
- Responded to customer questions with friendly and knowledgeable service about cuts and types of meat.
- Priced, dated, wrapped and bagged meat products using department scales and stocked and rotated merchandise shelves, cases and displays for fresh and frozen meat.
- Adhered to department procedures for safety management, meat handling and prevention of cross-contamination.
- Helped department manager reach meat department sales and profit goals, monitored and complied with quality assurance standards and maintained safe, clean environment.
Cashier
Safeway
Portland, OR
09.2018 - 05.2019
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Helped with purchases, locating items and signing up for rewards programs.
- Learned roles of other departments to provide coverage and keep store operational.
- Inspected store products for damage and obtained item replacements for customers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Disseminated information to customers regarding account updates, new service additions, and promotional offers.
- Helped facilitate breaks and lunches for front end staff, covering their positions when necessary
Courtesy Clerk
Safeway
Portland, OR
07.2018 - 09.2018
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Escorted customers to desired merchandise location.
- Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Maintained a cleanly work place while assisting customers with bottle returns and processing those transactions
Cashier
Yum!
Burke, VA
07.2016 - 01.2017
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Processed sales transactions to prevent long customer wait times.
Education
High School Diploma -
Lake Braddock Secondary
Burke, VA07.2017
Skills
- Retail cuts
- Meat and Seafood processing
- Meat and Seafood identification
- Meat and Seafood locker operations
- Food safety
- Knife sharpening
- Purchasing stock
- Multitasking and prioritization
- Recordkeeping and bookkeeping
Timeline
Meat Cutter
Safeway
10.2021 - Current
Seafood Manager
Albertsons
04.2020 - 10.2021
Meat Clerk
Albertsons
07.2019 - 04.2020
Cashier
Safeway
09.2018 - 05.2019
Courtesy Clerk
Safeway
07.2018 - 09.2018
Cashier
Yum!
07.2016 - 01.2017
High School Diploma -
Lake Braddock Secondary