KYLE GRANT
Bowie,MD
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Project Coordinator position. Bringing 10+ years of resourceful community service talent to forward company objectives. Attentive to detail, highly skilled at communicating with colleagues, and enthusiastic about problem-solving to help teams achieve company goals. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
3
3
Certificate
Work History
Program Facility Manager
Maryland National Capital Park And Planning
08.2014 - Current
- Evaluate facility operations and personnel for safety and health regulations compliance
- Coordinate with facility management staff and consultants in producing business plans that focus on facility operations
- Conduct daily inspections of facility grounds, external structures, systems, and equipment
- Supervised five to six volunteer members to maintain building and facility grounds
- Maintain facility grounds, equipment, and safety compliance
- Supervise work of contracted clients to keep on task for timely completion
- Maintain customer/client satisfaction with innovative forward-thinking strategies and ideas addressing customer/client needs
- Respond to customer/client requests for products, services, and company information
- Perform duties by applicable standards, policies, and regulatory guidelines to promote safe working environment
- Configure and provide audio-visual equipment for meetings and events
- Provide excellent customer service by communicating effectively with patrons, staff, and program partners.
Project Management Assistant
COVID, 19, Maryland National Capital Park And Planning
06.2020 - 10.2021
- Provided primary customer support to internal healthcare workers and external customers
- Offered advice and assistance to customers, paying attention to special needs or wants
- Consulted with Prince George's County Health Department to resolve discrepancies and create effective solutions
- Built strong relationships with internal and external stakeholders and devised strategies, initiatives, and events providing products and services
- Collaborated with project leaders to comply with healthcare regulations for project maintenance requirements
- Tracked supplies and expenses to keep project on task and within budgetary parameters on daily basis
- Answered constant flow between 100 to 200 calls per day with minimal wait times about vaccines, scheduling appointments, and appointment confirmations
- Recommended vaccine locations and services to customers, thoroughly explained in full detail.
Rental Manager
- With planning and coordinating day-to-day and special program activities
- Implemented welcoming environment where patrons felt safe and secure and enjoyed interacting with others
- Monitored scheduled events to assure adherence to rental rules and regulations
- Reported issues immediately to Facility Director for quick resolution
- Managed both digital and physical filing systems and retrieved documents to maintain current, accurate, and compliant documentation as required
- Improved success of program by making proactive adjustments to operations.
Program Facility Manager Aide II
Maryland National Capital Park And Planning
08.2011 - 08.2013
- Assisted patron with facility registration
- Prepared reports and schedules with accuracy for registration
- Maintained facility grounds, equipment, and safety compliance
- Ordered, maintained, and distributed supplies and inventory.
Program Facility Manager Aide I
Maryland National Capital Park And Planning
08.2010 - 08.2011
- Assisted patrons with facility registration and building information
- Ordered, maintained, and distributed supplies and inventory.
Education
Bachelor of Science - Social Sciences, Sociology
University of Maryland - University College, University of North Carolina
Hyattsville, MD05.2016
Skills
- Agile Project Management
- Scrum Methodology
- Strategic Planning
- Risk Mitigation
- Project Goals and Milestones
- Communication Planning
- Customer Relationship Management
- Technical Project Management
- Quality Deliverables
- Software Development Life Cycle (SDLC)
- Critical Thinking
- Detail Oriented
Certification
Certified Scrum Master – Scrum Alliance 06/2023
Profession Development: University of North Carolina - Chapel Hill, Certificate - Technology Project Management 11/2022
Google Certification - IT Support - Google 06/2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It’s not what happens to you, but how you reach to it that matters.
Epictetus
Timeline
Project Management Assistant
COVID, 19, Maryland National Capital Park And Planning
06.2020 - 10.2021
Program Facility Manager
Maryland National Capital Park And Planning
08.2014 - Current
Program Facility Manager Aide II
Maryland National Capital Park And Planning
08.2011 - 08.2013
Program Facility Manager Aide I
Maryland National Capital Park And Planning
08.2010 - 08.2011
Rental Manager
Bachelor of Science - Social Sciences, Sociology
University of Maryland - University College, University of North Carolina
Certified Scrum Master – Scrum Alliance 06/2023
Profession Development: University of North Carolina - Chapel Hill, Certificate - Technology Project Management 11/2022
Google Certification - IT Support - Google 06/2021
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