KYLE GRIMMER
Acworth
Summary
Motivated professional with extensive experience in communications and low voltage systems. Proven track record in installing and maintaining access control and camera systems while ensuring network reliability and customer satisfaction.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Gate/Security Service Technician
Access Control Technologies
Atlanta
09.2024 - Current
- Installed and maintained access control and camera systems for various client facilities
- Troubleshoot low voltage and camera systems for customers
- Installed and maintained gate operator and keypads
Technician
Controlled Access Inc
Marietta
08.2023 - 09.2024
- Install video cameras
- Install card access readers, door strikes and maglocks
- Low voltage work
Cell Technician III
Techdash Telecom
Atlanta
06.2017 - 08.2023
- Managed break/fix, maintenance, and operations of Sprint/T-Mobile cell site network, ensuring optimal performance across Atlanta-Athens market.
- Commissioning and integration of T-Mobile’s Nokia 5G Midband
- Managed trouble tickets by severity level, implementing corrective measures to meet customer SLA levels.
- Performed testing and troubleshooting of Ethernet backhaul and transport systems
- Developed understanding of call processing schemes such as CDMA and LTE
- Provide 24x7 coverage to support customer outages and catastrophic network events, deploying generators where needed.
- Provided ground and tower support for tower crews, facilitating microwave path alignments and radio replacements.
Cell Technician I
Experis
01.2017 - 06.2017
- Managed Break/Fix, maintenance, and operations of the Sprint cell site network for the Atlanta-Athens market.
- Managed all trouble tickets by severity level, performing corrective measures to meet customer SLA requirements.
- Repaired faulty equipment promptly to maintain maximum network availability.
- Performed tests and troubleshooting on ethernet backhaul transport to maintain optimal performance.
- Worked on Ericsson, Nokia, Cisco, and Clearwire equipment.
- Assist other technicians with troubleshooting and training.
- Familiar with all call processing schemes including CDMA/LTE
- Provide ground support for tower crews performing microwave path alignments and radio replacement.
- Provided 24x7 coverage for customer outages and catastrophic network events, deploying generators to restore service.
Technician
Tellworks
Stone Mountain
10.2016 - 01.2017
- Decommissioned MetroPCS cell site cabinets
- Decommissioned Ericsson T-Mobile cabinets
- Worked in warehouse auditing parts.
Field Tech I
Ericsson
05.2015 - 10.2016
- Managed Break/Fix, maintenance, and operations of Sprint cell site network for the Atlanta-Athens market.
- Managed trouble tickets by severity, executing corrective measures to meet customer SLA levels.
- Supported customer outages and catastrophic network events by providing 24x7 coverage and deploying generators.
- Troubleshot complex network issues in order to isolate trouble for correction.
- Repaired faulty equipment promptly, contributing to maximum network availability.
- Provided ground support for tower crews during microwave path alignments and radio replacements.
- Acquired knowledge of call processing schemes, including CDMA and LTE, through hands-on experience.
Field Tech I
ADEX Telecom
09.2014 - 05.2015
- Handled Break/Fix, maintenance, and operations of the Sprint cell site network for the Atlanta-Athens market.
- Managed trouble tickets by severity, implementing corrective measures to meet customer SLA levels.
- Repaired faulty equipment promptly to maximize network availability.
- Provided 24/7 coverage for customer outages and catastrophic network events, deploying generators as needed.
- Provide ground support for tower crews performing microwave path alignments and radio replacement.
- Assist other technicians with troubleshooting and training.
- Worked on Ericsson, Nokia, Cisco, and Clearwire equipment.
- Gained knowledge of call processing schemes, including CDMA and LTE
- Maintain proper maintenance of site buildings and grounds.
Police Officer
Atlanta Police Dept
Atlanta
03.2004 - 09.2014
- Apprehend those suspected of committing crimes.
- Secured crime scenes and protected evidence to ensure integrity of investigations.
- Monitored and enforced local and state laws to ensure compliance.
- Patrolled the community to deter crime and provide immediate assistance to residents.
- Issue citations for traffic and similar violations.
- Documented daily activities and incidents to maintain accurate records and enhance communication.
Education
CERTIFICATION OF PRECISION MACHINING -
ATLANTIC VOCATIONAL TECHNICAL CENTER
Coconut Creek, FL06-1995
HIGH SCHOOL DIPLOMA -
MARJORY STONEMAN DOUGLAS HIGH SCHOOL
Parkland, FL06-1994
Skills
- Access control installation
- Camera maintenance
- Low-voltage troubleshooting
- Equipment maintenance
- Network setup
- Customer service
- Network troubleshooting
- Safety standards
- Troubleshooting methods
- Cat6 installation
Certification
- OSHA 10
- PPE training
- First Aid/CPR
- Ladder Safety
- Bucket Truck / Aerial Lift training
- Competent Climber
- Competent Rigger
- Nokia Integration Training
Timeline
Gate/Security Service Technician
Access Control Technologies
09.2024 - Current
Technician
Controlled Access Inc
08.2023 - 09.2024
Cell Technician III
Techdash Telecom
06.2017 - 08.2023
Cell Technician I
Experis
01.2017 - 06.2017
Technician
Tellworks
10.2016 - 01.2017
Field Tech I
Ericsson
05.2015 - 10.2016
Field Tech I
ADEX Telecom
09.2014 - 05.2015
Police Officer
Atlanta Police Dept
03.2004 - 09.2014
CERTIFICATION OF PRECISION MACHINING -
ATLANTIC VOCATIONAL TECHNICAL CENTER
HIGH SCHOOL DIPLOMA -
MARJORY STONEMAN DOUGLAS HIGH SCHOOL