Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Grome

Liverpool

Summary

Dynamic Sales Associate with proven success at Dicks Sporting Goods, consistently achieving sales targets through exceptional customer service and effective problem-solving. Known for building strong customer relationships and maintaining store appeal, while efficiently managing cash transactions and minimizing wait times. Outgoing and reliable, with a strong focus on teamwork and collaboration.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in Barista role.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

2
2
years of professional experience

Work History

Sales Associate

Dicks Sporting Goods
08.2023 - 05.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

No Degree -

Liverpool High School
Liverpool, NY

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Multi-tasking strength
  • Exceptional customer service
  • Listening skills
  • Problem-solving
  • Reliable and punctual
  • Goal oriented
  • Outgoing personality

Timeline

Sales Associate

Dicks Sporting Goods
08.2023 - 05.2025

No Degree -

Liverpool High School