KYLE HAMILTON
NORMAN,UNITED STATES
Summary
Organized and reliable with focus on accuracy and efficiency. Possesses solid computer skills and strong understanding of data management, including Excel and database software. Seeking to transition into new field, leveraging these transferrable skills to provide value and support organizational goals.
Overview
2
2
years of professional experience
Work History
Shift Manager
Dairy Queen
Orange Grove, United States
01.2023 - 09.2024
- Accurately processed high volumes of customer transactions using point-of-sale systems, ensuring speed and precision under pressure.
- Maintained detailed records of shift operations, including product counts, training logs, and equipment checklists.
- Trained new employees on procedures and company standards with a focus on accuracy, consistency, and efficiency.
- Performed daily inventory checks and logged discrepancies, contributing to improved stock accuracy and reduced waste.
- Communicated clearly with team members and managers to coordinate shift activities and solve issues in real time.
- Developed strong attention to detail through routine quality control checks and procedural compliance.
Team Leader
McDonald's
Ozark, United States
11.2024 - 01.2025
- Maintained accurate records of daily inventory, sales transactions, and employee schedules, ensuring timely and error-free reporting.
- Trained and supervised team members, emphasizing attention to detail, consistency, and compliance with company procedures.
- Handled customer orders and payments with speed and accuracy in a high-volume environment.
- Managed and organized shift documentation, including checklists, time logs, and shift summaries.
- Communicated effectively with management and team members to coordinate daily operations and resolve issues efficiently.
- Demonstrated strong multitasking and time management skills in a fast-paced setting, ensuring smooth service flow.
Education
High School Diploma -
Orange Grove High School
Orange Grove, TX05-2023
Skills
- Conflict Resolution
- Time Management
- Project Management
- Leadership
- Problem Solving
- Customer Service
- Communication
- Analytical Thinking
- Creative Thinking
- Risk Management
- Networking
Accomplishments
- Lead team in daily operations, boosting efficiency and morale.
- Implemented training programs, enhancing staff skills.
- Resolved customer issues promptly, improving satisfaction.
- Cultivated positive work environment through effective communication and conflict resolution, strengthening team performance.
- Assisted in customer service, enhancing satisfaction and efficiency through teamwork.
- Maintained cleanliness and order, contributing to a welcoming environment.
- Operated cash register, ensuring accurate transactions and reducing errors.
- Collaborated with team to streamline operations, improving service speed.
- Adapted to fast-paced environment, demonstrating flexibility and reliability.
Timeline
Team Leader
McDonald's
11.2024 - 01.2025
Shift Manager
Dairy Queen
01.2023 - 09.2024
High School Diploma -
Orange Grove High School