Kyle Hamm
Winter Haven,FL
Summary
Results-driven Retail Supervisor with proven expertise in inventory management and sales productivity. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.
Overview
10
10
years of professional experience
Work History
Retail Supervisor
Legoland Florida Resort
10.2021 - 10.2023
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Boosted store sales through effective merchandising, product placement, and promotional displays.
- Managed inventory levels for optimal stock availability and minimized overstock situations .
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
Retail Inventory Analyst
Legoland Florida Resort
08.2015 - 10.2021
- Streamlined warehouse operations for increased efficiency through effective coordination with team members across 13 to 16 store locations.
- Enhanced inventory control processes with the implementation of advanced software tools and systems.
- Collaborated with purchasing department to maintain optimal stock levels and minimize surplus inventory.
- Coordinated physical inventories, establishing a systematic approach that reduced errors and saved time during recounts.
Retail Lead
Legoland Florida Resort
06.2014 - 03.2015
- Managed daily operations, ensuring smooth running of all in-store departments and maintaining high levels of customer service.
- Implemented loss prevention strategies, reducing instances of shoplifting and improving overall store security.
- Analyzed sales data to identify trends and optimize merchandising strategies for maximum profitability.
- Conducted regular performance evaluations providing constructive feedback for employee growth opportunities while maintaining accountability.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
Retail Sales Associate
Legoland Florida Resort
06.2013 - 05.2014
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to stores.
- Maintained clean and organized store environment, enhancing overall shopping experience for customers.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
Education
High School Diploma -
East Bay High School
Gibsonton, FLSkills
- Computer Skills
- Flexible and Adaptable
- Customer Service
- Supervision and leadership
- Visual Merchandising
- Retail Merchandising
- Stock management
- Store operations
- Scheduling and timekeeping
- Inventory Management
Accomplishments
- Achieved optimal stock efficiency through effectively creating an apparel system with ease of restock and increased margins.
- Used Microsoft Excel to develop inventory tracking spreadsheets for 13+ locations.
- Created guidelines for running sales and inventory reports helping Supervisors understand respective store stock levels and comparisons to financial budgets.
Timeline
Retail Supervisor
Legoland Florida Resort
10.2021 - 10.2023
Retail Inventory Analyst
Legoland Florida Resort
08.2015 - 10.2021
Retail Lead
Legoland Florida Resort
06.2014 - 03.2015
Retail Sales Associate
Legoland Florida Resort
06.2013 - 05.2014
High School Diploma -
East Bay High School
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