Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kyle Hamm

Cincinnati

Summary

Adaptable professional with over 6 years combined experience in direct sales and customer service. Aiming to leverage my negotiating, interpersonal and persuasive skills to successfully fill a sales-oriented position.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

10
10
years of professional experience
1
1
Certification

Work History

CLIENT RELATIONSHIP CONSULTANT/BANKER 4

US Bank
01.2024 - Current
  • Cross-sell bank products by answering inquiries, informing customers of products and/or promotions
  • Evaluate new client needs and expectations, establishing clear goals for each consulting engagement.
  • Facilitate workshops and learning sessions for local community, enhancing their skills and knowledge of banking and financial needs.
  • Review existing clients’ accounts and set up appointments to discuss financial needs while developing and strengthening customer relationships
  • Reach out to potential customers to generate new business
  • Collaborate with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Mentor junior consultants, providing guidance on best practices and sales strategies
  • Manage customer bank accounts; open and close accounts and oversee transactions
  • Resolve issues relating to banking services and accounts

CLIENT RELATIONSHIP CONSULTANT/BANKER 2

US Bank
03.2022 - 01.2024
  • Cross-sell bank products by answering inquiries, informing customers of products and/or promotions
  • Review existing clients’ accounts and set up appointments to discuss financial needs while developing and strengthening customer relationships
  • Manage customer bank accounts; open and close accounts and oversee transactions
  • Reach out to potential customers to generate new business
  • Resolve issues relating to banking services and accounts
  • Provide excellent customer service by maintaining a friendly demeanor and focusing on customer satisfaction

SALES CONSULTANT

Beechmont Ford
10.2021 - 03.2022
  • Close sales by evaluating and understanding customers’ interests and needs and matching them with inventory to meet those requirements
  • Assist customers in obtaining financing for vehicle purchases
  • Contact potential customers via phone, email or directly onsite
  • Build a rapport with potential customers to improve the possibility of future sales
  • Take customers on test drives and explain vehicle features
  • Continuously upgrade industry knowledge through training and professional publications
  • Collaborate with team members to reach sales targets
  • Understand the features and capabilities of all vehicles to provide competitive and informative comparisons both in house and with other dealerships

LANDSCAPER

Lia’s Landscaping
05.2021 - 10.2021
  • Weed and mulch landscape beds
  • Trim small trees, hedges, and shrubs
  • Plant shrubs, flowers, and trees

PIZZA DELIVERY DRIVER

Papa Johns
11.2020 - 10.2021
  • Deliver high quality customer service to clients and maintain satisfaction
  • Load, transport, and deliver all food orders
  • Answer phone calls, place orders and perform prep work for pizzas
  • Speak with patrons to ensure satisfaction with food and service

CASHIER/PIZZA DELIVERY DRIVER

Domino’s Pizza
11.2015 - 05.2020
  • Handle phone orders with professionalism and accurately collect information needed to complete order
  • Take food orders from guests; accurately enter orders in our point-of-sale system which relays orders to the kitchen
  • Complete opening and closing checklists
  • Load transport, and deliver pizza and other customer's food orders

SALES ASSOCIATE

Menard’s
10.2018 - 08.2019
  • Assess customers’ needs and provide assistance and information on product features (doors/windows)
  • Ensure prominent levels of customer satisfaction through excellent sales service
  • Maintain in-stock and presentable condition assigned areas
  • Build in-depth knowledge of the products and keep up with product and/or feature updates

Education

Associate degree - Business Management Technologies

UNIVERSITY OF CINCINNATI-BLUE ASH
05.2021

Skills

  • Sales expertise
  • Product sales
  • Sales expertise
  • Client relationships
  • Building rapport
  • Client requirements assessment
  • Analytical thinking
  • Integrity and honesty
  • Problem-solving
  • Attention to detail
  • Goal setting
  • Analysis & evaluation

Accomplishments

2024-Top Wealth Referrals

Q2 2024-Top Money Markets-Ranked in the top 5 for most money market accounts opened

Q3 2024- Top Performer-Revenue based award for top 10%

Q4 2024-Top Performer-Revenue based award for top 10%

Q1 2025-Top Performer-Revenue based award for top 10%

2025-Legends of Possible Award-Most prestigious award at US Bank for Top Performers who exceed expectations and make a substantial impact on the bank's operations and clients.

Certification

NMLS Registration

Timeline

CLIENT RELATIONSHIP CONSULTANT/BANKER 4

US Bank
01.2024 - Current

CLIENT RELATIONSHIP CONSULTANT/BANKER 2

US Bank
03.2022 - 01.2024

SALES CONSULTANT

Beechmont Ford
10.2021 - 03.2022

LANDSCAPER

Lia’s Landscaping
05.2021 - 10.2021

PIZZA DELIVERY DRIVER

Papa Johns
11.2020 - 10.2021

SALES ASSOCIATE

Menard’s
10.2018 - 08.2019

CASHIER/PIZZA DELIVERY DRIVER

Domino’s Pizza
11.2015 - 05.2020

Associate degree - Business Management Technologies

UNIVERSITY OF CINCINNATI-BLUE ASH

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