Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Kyle Hang

Saint Paul,MN

Summary

I perceive me to be a good responsive worker, who will get things done when told to do by superiors. I like to do things quick and efficient for it gives my co-workers more time to get things done or to prepare for the next objective. The feeling of being nervous and hesitant is something I deal with of learning something new, however once I understand the steps and protocols of what my role is for my line of work, I adapt and continue to repeat what I am doing to be comfortable until I have the confidence of being efficient and accurate. Additionally I consider myself to be an self-awareness worker to know and understand steps I could improve on and mistakes to learn from to further acknowledge the correct and better process to have a safe and well run work environment. Having worked multiple jobs for different companies, I have learned many ways how they train their employees in the line of work and methods used to have higher sales or increased efficiency in getting objectives done in a timely manner, so to learn and be trained from different trainers and employers. I have learned to familiarize myself in doing research of what the job requires and the line of work they do to further be more prepared for questions or the unexpected.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Ramp Service Agent

Unifi
Minneapolis, MN
11.2023 - Current
  • Performed aircraft fueling, de-icing, lavatory servicing, water servicing, and cargo loading and unloading.
  • Inspected aircraft for damage and reported any discrepancies to the supervisor.
  • Loaded and unloaded baggage and freight from aircraft in a safe manner according to regulations.
  • Coordinated with other ramp agents regarding workloads and assisted as needed.
  • Followed safety procedures while operating ground service equipment such as tugs, belt loaders, container loaders.
  • Maintained cleanliness of work areas at all times according to safety standards.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Connected electrical power units and service hoses to aircraft.
  • Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.

Event Parking Attendant

Cornerstone Parking Group
Saint Paul, MN
02.2022 - Current
  • Greeted customers and provided information about parking fees, regulations and services.
  • Assisted customers with finding available spaces in the lot.
  • Monitored entrances, exits and lots to ensure compliance with parking policies.
  • Collected payments for parking fees from customers.
  • Directed traffic flow within the lot as needed to maintain safety and orderliness.
  • Processed cash transactions accurately and promptly while adhering to all cash handling procedures.
  • Patrolled the lot regularly on foot or by vehicle to identify potential security issues or violations of policy.
  • Prevented unauthorized access into restricted areas of the facility.
  • Cleaned up litter in designated areas as needed throughout shift.
  • Promoted efficient parking operations by providing instruction to customers and issuing numbered tags.
  • Monitored parking area for safety, security and general customer concerns.
  • Helped customers understand and correctly navigate parking structures and payment systems.
  • Directed drivers to parking spots.
  • Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
  • Handled account payments, collected cash and processed credit card charges.

High School JV Soccer Coach

Tartan Senior High School
Oakdale, Minnesota
08.2023 - 10.2023
  • Provided guidance to participants in order to help them develop their skills and achieve desired goals.
  • Created individualized plans and monitored progress of athletes towards set objectives.
  • Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
  • Assessed physical condition of athletes to determine readiness for competition.
  • Instructed players on proper techniques, strategies, rules and regulations of the sport.
  • Mentored team members in order to build confidence and foster a supportive environment.
  • Analyzed performance data to identify areas of improvement for individuals or teams.
  • Developed practice plans tailored to individual needs as well as team development requirements.
  • Observed practices and games in order to evaluate player performance levels and provide feedback.
  • Encouraged players with positive reinforcement during game play or practice sessions.
  • Conducted pre-season meetings with players in order to discuss expectations for the season.
  • Established appropriate disciplinary actions when necessary according to established policies.
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
  • Created culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
  • Established professional relationships with team members and coaches.
  • Communicated rules and expectations to student athletes and performed necessary corrective actions.
  • Developed and implemented rigorous practice routines to enhance player skills and promote teamwork.
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Assessed player abilities and assigned positions according to individual strengths.
  • Attended games to gauge player talent and create new gameplay strategies.
  • Educated athletes in rules, strategies, sportsmanship and performance principles.
  • Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
  • Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
  • Trained athletes in proper use of equipment for safety and maximum results.
  • Analyzed strengths and weaknesses of opposing teams to develop game strategies.
  • Planned strategies and selected optimal team lineups to execute game plans.
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Suggested exercise modifications to individual athletes to avoid strain and injury.
  • Coordinated pre-season tryouts, training camps and special workshops to support team goals.

Package Handler

Fed Ex Ground
White Bear Lake, MN
11.2022 - 12.2022
  • Inspected packages for damages or defects and recorded any issues found.
  • Organized packages according to type, size, destination, and other specifications.
  • Stacked boxes onto pallets in an efficient manner.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Assisted in loading delivery trucks with prepared packages.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Packed boxes and stock using organizational guidelines.
  • Secured items in truck by strapping over protective padding.

High School Assistant Soccer Coach

Tartan Senior High School
Oakdale, Minnesota
08.2022 - 10.2022
  • Assisted coaches in planning and organizing practice sessions.
  • Provided support to players by helping them improve their individual skills.
  • Monitored team performance during practices and games, providing feedback to the coach when necessary.
  • Maintained up-to-date records of player attendance and progress.
  • Organized sports equipment for practices and games.
  • Assisted with the preparation of game plans and strategies.
  • Attended team meetings, took notes, and followed instructions from coaches.
  • Ensured that all players had proper uniforms before each game.
  • Developed relationships with players to understand their needs better.
  • Assisted in creating a positive atmosphere within the team environment.
  • Encouraged players to work hard while maintaining a fun atmosphere at practice sessions.
  • Helped athletes develop mental toughness through motivation techniques such as goal setting and visualization exercises.
  • Organized pre-game warmups for teams prior to competitions.
  • Collaborated with other coaching staff members during training sessions.
  • Attended post-game evaluations and reviews with coaches and athletes.
  • Provided guidance on nutrition habits for athletes in order to maximize performance levels.
  • Created drills designed to help enhance speed, agility, coordination and strength.
  • Conducted physical assessments of athletes prior to the start of each season.
  • Formulated effective training plans for varsity and junior varsity squads of more than [Number] athletes.
  • Ran drills and fitness circuits to improve athletes' coordination and skills.
  • Aided in developing athletes at varying levels from beginner to elite.
  • Assisted coach in organizing practices at home and away.
  • Created and utilized training drills to improve team cohesiveness and performance.
  • Assessed player abilities and assigned positions according to individual strengths.
  • Encouraged athletes, fellow coaches and parents to engage in good sportsmanship with competitors.
  • Notified head coach of problems with discipline, performance and other decision-making areas.
  • Observed health and safety guidelines and protocols during practice sessions and game to help players avoid injuries.
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Readied team to compete in tournaments and other special events.
  • Educated athletes in rules, strategies, sportsmanship and performance principles.
  • Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
  • Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
  • Conducted exercising drills to improve flexibility, stamina and strength of each player.
  • Analyzed strengths and weaknesses of opposing teams to develop game strategies.
  • Trained athletes in proper use of equipment for safety and maximum results.
  • Planned strategies and selected optimal team lineups to execute game plans.
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Suggested exercise modifications to individual athletes to avoid strain and injury.
  • Worked closely in training capacity with fellow student-athletes during off-season.
  • Coordinated pre-season tryouts, training camps and special workshops to support team goals.

Cashier

Dick Sporting Goods
Woodbury, MN
02.2022 - 08.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Processed refunds for worn, damaged and broken merchandise.
  • Used suggestive selling techniques to promote add-on sales.

Soccer Referee

USSF
Oakdale, Minnesota
02.2021 - 11.2021
  • Ensured compliance with all applicable rules and regulations of the game.
  • Monitored player conduct to ensure fair play and safety.
  • Communicated with coaches, players, and other officials to maintain order on the field.
  • Called fouls, offsides, handballs, and other infractions as needed.
  • Managed timekeeping duties during games.
  • Recorded scores and match statistics accurately.
  • Observed substitutions to ensure they are performed properly within the allotted timeframe.
  • Evaluated performances of individual players and teams overall throughout a game or tournament series.
  • Maintained up-to-date knowledge of soccer laws, rules, regulations, techniques, strategies, tactics, and sportsmanship principles.
  • Researched relevant information related to officiating soccer matches.
  • Collaborated effectively with colleagues on complex decisions requiring multiple perspectives.
  • Made accurate calls based on knowledgeable reading of league regulations and knowledge of soccer rules.
  • Officiated games following safety protocols to minimize injury to players.
  • Refereed soccer games in different leagues and play levels with players as young as [Number] years old.
  • Enforced fair play by discouraging unacceptable behavior through disciplinary action.
  • Maintained neat, professional appearance as trusted and fair officiant for soccer games across [Location].
  • Awarded points, verified score calculations and communicated end-of-game results to teams and spectators.
  • Tracked game time, starting or stopping play when necessary.

Crew Team Member

KFC
Oakdale, Minnesota
08.2021 - 10.2021
  • Assisted customers with orders and inquiries.
  • Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
  • Greeted customers in a friendly manner upon entering the store.
  • Operated cash register accurately and efficiently.
  • Collaborated with other crew members to complete tasks quickly and efficiently.
  • Replenished inventory levels when necessary.
  • Prepared sandwiches and drinks for customers according to their specifications.
  • Greeted customers and cultivated positive experiences in line with company standards.
  • Followed orders of senior leadership with exacting accuracy in moment and without question.
  • Served food quickly for positive guest experiences.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Packed fast food products in approved containers, cups and bags.

Crew Team Member

McDonald's
Woodbury, MN
02.2021 - 07.2021
  • Assisted customers with orders and inquiries.
  • Organized stockroom shelves to maximize space efficiency.
  • Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
  • Greeted customers in a friendly manner upon entering the store.
  • Restocked items on shelves as needed.
  • Operated cash register accurately and efficiently.
  • Answered customer questions regarding product features, pricing, availability.
  • Provided excellent customer service at all times.
  • Collaborated with other crew members to complete tasks quickly and efficiently.
  • Prepared sandwiches and drinks for customers according to their specifications.
  • Cleaned work areas regularly throughout shift.
  • Followed all safety regulations while operating machinery or handling chemicals.
  • Greeted customers and cultivated positive experiences in line with company standards.
  • Followed orders of senior leadership with exacting accuracy in moment and without question.
  • Inspected food products for quality and consistency and reported concerns to cooks.
  • Served food quickly for positive guest experiences.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Organized and restocked supplies to support operations and team productivity.
  • Packed fast food products in approved containers, cups and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Upheld high standards of productivity and quality in operations.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Stocked shelves and cases with new or transferred items.

Education

High School Diploma -

Tartan Senior High School
Oakdale, MN
06.2022

Skills

  • Organizational Skills
  • Attention to Detail
  • Student Relations
  • Athlete Conditioning

Affiliations

  • Athlete (Soccer, Volleyball, Basketball, etc.)
  • Adventure (Exploring forests, unknown areas, walking around a new city)
  • Climbing (Rock-Climbing, Tree-Climbing)

Accomplishments

  • A Honor Roll (GPA of 3.67 and above)
  • B Honor Roll (GPA of 3.0-3.66)
  • DPOY (High School Varsity Soccer Team)
  • Captain (High School Varsity Soccer Team)
  • Minnesota State Champs (Club Soccer Team (Blackhawks))

Certification

  • CPR Certified
  • First-Aid Certified

Timeline

Ramp Service Agent

Unifi
11.2023 - Current

High School JV Soccer Coach

Tartan Senior High School
08.2023 - 10.2023

Package Handler

Fed Ex Ground
11.2022 - 12.2022

High School Assistant Soccer Coach

Tartan Senior High School
08.2022 - 10.2022

Event Parking Attendant

Cornerstone Parking Group
02.2022 - Current

Cashier

Dick Sporting Goods
02.2022 - 08.2022

Crew Team Member

KFC
08.2021 - 10.2021

Soccer Referee

USSF
02.2021 - 11.2021

Crew Team Member

McDonald's
02.2021 - 07.2021

High School Diploma -

Tartan Senior High School

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Kyle Hang