Kyle Harper
Omaha,NE
Summary
Resourceful individual with a versatile background in customer service and administrative roles. Known for strong problem-solving abilities and effective program development, ready to leverage expertise to improve operational efficiency and member satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Kids Club Assistant Director
PLCS Foundation
Papillion, Nebraska
03.2025 - Current
- Collaborated with team members to develop engaging program content for events.
- Provided administrative support by responding to inquiries and managing correspondence.
- Implemented strategies designed to increase member engagement through special events or activities.
- Managed membership accounts by verifying information and updating records in a timely manner.
Aptive Service Tech
Aptive Environmental
Knoxville, Tennessee
06.2024 - 08.2024
- Inspected residential properties for pest infestations and damage.
- Applied eco-friendly treatment solutions to eliminate pests safely.
- Documented service visits accurately in company software systems.
- Maintained tools and equipment for efficient operations and safety compliance.
- Collaborated with team members to ensure quality service delivery.
- Educated clients on preventative measures to avoid future pest issues.
- Maintained accurate records of service calls, repairs, and parts used.
- Followed safety protocols during all service procedures and equipment handling.
- Diagnosed problems and determined solutions for various customer issues.
- Followed all safety protocols while performing work in potentially hazardous environments.
Raising Canes Crew Member
Raising Cane's
Omaha, Nebraska
02.2022 - 08.2023
- Prepared and cooked food items according to company recipes and standards.
- Maintained cleanliness and organization of dining and kitchen areas.
- Delivered exceptional customer service in fast-paced dining environment.
Education
High School Diploma -
Papillion La-Vista South High School
Papillion, NE05-2022
Associate of Applied Science - HVAC
Metropolitan Community College
Omaha, NESome College (No Degree) - Business Analytics
University of Kansas
Lawrence, KSSkills
- Event planning
- Membership management
- Customer engagement
- Program development
- Administrative support
- Service improvement
Certification
EPA Type 2 and Core
References
References available upon request.
Timeline
Kids Club Assistant Director
PLCS Foundation
03.2025 - Current
Aptive Service Tech
Aptive Environmental
06.2024 - 08.2024
Raising Canes Crew Member
Raising Cane's
02.2022 - 08.2023
High School Diploma -
Papillion La-Vista South High School
Associate of Applied Science - HVAC
Metropolitan Community College
Some College (No Degree) - Business Analytics
University of Kansas