Kyle Harris

• Developed and implemented operational procedures to ensure quality standards are met.
• Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
• Monitored and improved efficiency of processes, team performance, and customer service.

Directed operations staff by providing guidance, training, and support in order to meet company objectives.

• Performed cost analysis for various projects to determine budget requirements.
• Maintained accurate inventory records to track stock levels and minimize costs.
• Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
• Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
• Analyzed data from daily reports to identify trends in production performance metrics.
• Created detailed reports on the performance of individual departments within operations.
• Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
• Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
• Developed key performance indicators to measure effectiveness of operational processes.
• Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
• Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
• Managed scheduling, training and inventory control.
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Identified areas of deficiency and performed root-cause analysis to solve problems.
• Analyzed and controlled materials, supplies and equipment operational expenses.
• Collaborated with team leaders on quality audits.
• Improved morale and management communication by creating employee recognition and rewards practices.
• Planned delivery routing, team workflows and promotional initiatives.
• Produced SOPs to document workplace procedures and optimize productivity through standardization.
• Crafted operations best practices using audits and project management team feedback.
• Directed the operations and logistics of a multi-million dollar business.
• Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
• Managed day-to-day operations of a large staff in multiple departments.