Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Haynes

Kyle Haynes

Snellville,GA

Summary

Conscientious and diverse logistics/operations professional with extensive experience in managing warehouse/retail operations. Adaptable worker while leading teams to ensure efficient workflows. Known for reliability and adaptability in meeting changing needs.


Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

8
8
years of professional experience

Work History

Warehouse Supervisor

UPS
09.2024 - Current
  • Supervised warehouse operations by managing performance and employee development
  • Administered timely/organized logistics in relation to shipping/receiving distribution within a safe workplace.
  • Improved accuracy in order fulfillment by conducting regular audits and staff training.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Maintained accurate records of inventory levels by regularly updating tracking systems and conducting physical counts as necessary.
  • Reduced lost or damaged inventory rates by implementing proper storage and handling procedures.
  • Managed a diverse team of warehouse personnel, promoting teamwork, communication, and problem-solving skills.

Lead Educator

Gwinnett County Schools
10.2020 - 08.2024
  • Managed classroom effectively to maximize instructional time, ensuring an optimal learning environment for all students.
  • Utilized various technical/non-technical tools to monitor student progress throughout the school year, informing instructional decisions and enabling timely interventions when needed.
  • Assessed student progress regularly, using data-driven instruction to guide future lesson planning and targeted support.
  • Utilized innovative teaching strategies to effectively optimize student learning.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.

Lead Courier

Amazon.Inc
12.2019 - 10.2020
  • Enhanced customer satisfaction by providing professional, courteous service during pickups and deliveries.
  • Reduced vehicle downtime with proactive maintenance scheduling and thorough pre-trip inspections.
  • Prevented lost or misplaced packages by diligently tracking shipment status and promptly addressing any discrepancies.
  • Managed inventory levels at distribution centers efficiently, ensuring items were properly stocked for prompt delivery to clients upon request.
  • Promoted a safety-first culture among the courier team through regular training sessions and adherence to company guidelines.
  • Improved delivery efficiency by streamlining route planning and prioritizing time-sensitive shipments.

Technical Support Representative

Asurion
06.2019 - 12.2019
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
  • Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.

Assistant Manager

Rue 21
06.2017 - 05.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Master of Science - Mass Communication

Georgia Southern University
Statesboro, GA
05.2019

Skills

  • Warehouse/Commercial logistics
  • Staff management/operations
  • Quality assurance
  • Multitasking and organization
  • Employee training
  • Data analysis

Timeline

Warehouse Supervisor

UPS
09.2024 - Current

Lead Educator

Gwinnett County Schools
10.2020 - 08.2024

Lead Courier

Amazon.Inc
12.2019 - 10.2020

Technical Support Representative

Asurion
06.2019 - 12.2019

Assistant Manager

Rue 21
06.2017 - 05.2019

Master of Science - Mass Communication

Georgia Southern University

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Kyle Haynes