Dynamic Mass Communications graduate with a proven track record in community outreach projects, demonstrating exceptional communication skills and a strong sense of accountability. Eager to leverage expertise in customer care and education within a new role that values enthusiasm and a positive attitude.
Work History
Manager
11 Years 5 Months
I Scream U Scream | 03.2015 - Current
Training and developing new employees on POS system and sales, enhancing team readiness and customer service.
Managing staff of 6 employees, assigning specific duties based on strengths to optimize store operations.
Executing all point of sale opening and closing procedures, ensuring accuracy and consistency.
Obtained certification as food handler manager to ensure compliance with health regulations.
Marketing and Communications Intern
7 Months
Chamber of Commerce | 08.2024 - 03.2025
Coordinated Chamber of Commerce events, preparing welcome packages for marketing distribution and display signs to enhance attendee experience.
Liaised at various community events and met with a variety of ambassadors within Madison County, IL.
Collaborated with management and staff to set goals and expectations, ensuring alignment in task completion and communication.
Completed various administrative tasks that included excel, word and power point presentations.
Developed engaging content for social media platforms, enhancing online presence and community engagement.
Production Student Worker
2 Years 5 Months
Southern Illinois University – Edwardsville | 02.2020 - 07.2022
Videographer for the university soccer team, including highlights and subsequent game review.
Edited video content for social media platforms, enhancing engagement and viewer retention.
Merchandiser
1 Year 8 Months
Sam’s Club | 08.2017 - 04.2019
Utilized strong work ethic to establish myself as a valuable employee in a retail environment.
Recognized for excellence in customer service and member assistance.
Developed and implemented visual merchandising strategies to enhance product presentation and drive sales.