OBJECTIVE
Overview
Work History
Skills
EDUCATION
Timeline

Kyle Hazelwood

I Scream U Scream
Troy,IL
11
years of professional experience

Dynamic Mass Communications graduate with a proven track record in community outreach projects, demonstrating exceptional communication skills and a strong sense of accountability. Eager to leverage expertise in customer care and education within a new role that values enthusiasm and a positive attitude.

Work History

Manager

11 Years 5 Months
I Scream U Scream | 03.2015 - Current
  • Training and developing new employees on POS system and sales, enhancing team readiness and customer service.
  • Managing staff of 6 employees, assigning specific duties based on strengths to optimize store operations.
  • Executing all point of sale opening and closing procedures, ensuring accuracy and consistency.
  • Obtained certification as food handler manager to ensure compliance with health regulations.

Marketing and Communications Intern

7 Months
Chamber of Commerce | 08.2024 - 03.2025
  • Coordinated Chamber of Commerce events, preparing welcome packages for marketing distribution and display signs to enhance attendee experience.
  • Liaised at various community events and met with a variety of ambassadors within Madison County, IL.
  • Collaborated with management and staff to set goals and expectations, ensuring alignment in task completion and communication.
  • Completed various administrative tasks that included excel, word and power point presentations.
  • Developed engaging content for social media platforms, enhancing online presence and community engagement.

Production Student Worker

2 Years 5 Months
Southern Illinois University – Edwardsville | 02.2020 - 07.2022
  • Videographer for the university soccer team, including highlights and subsequent game review.
  • Edited video content for social media platforms, enhancing engagement and viewer retention.

Merchandiser

1 Year 8 Months
Sam’s Club | 08.2017 - 04.2019
  • Utilized strong work ethic to establish myself as a valuable employee in a retail environment.
  • Recognized for excellence in customer service and member assistance.
  • Developed and implemented visual merchandising strategies to enhance product presentation and drive sales.

Skills

MEDIA AND VIDEO PRODUCTION
CUSTOMER RELATIONS
PROFICIENCY IN OFFICE BASED SYSTEMS
STAFF TRAINING AND DEVELOPMENT

EDUCATION

Southern Illinois University 

Edwardsville - 01/2024

Bachelor of Science: Mass Communications

Southwestern Illinois College - 01/2021

Associate in Arts: Mass Communications

Timeline

Marketing and Communications Intern

Chamber of Commerce
08.2024 - 03.2025Read More

Production Student Worker

Southern Illinois University – Edwardsville
02.2020 - 07.2022Read More

Merchandiser

Sam’s Club
08.2017 - 04.2019Read More

Manager

I Scream U Scream
03.2015 - CurrentRead More
Kyle Hazelwood