Kyle Heading
Galloway,OH
Overview
19
19
years of professional experience
1
1
Certification
Work History
Installation Manager
Leaf Home
Columbus, OH
05.2018 - Current
- Provided technical support for troubleshooting issues related to installed systems.
- Analyzed customer feedback following completed installations, making recommendations for improvement where applicable.
- Communicated regularly with customers throughout the duration of their installation projects to ensure expectations were being met or exceeded.
- Developed comprehensive reports outlining various aspects of installation processes such as cost estimates, labor hours required.
- Maintained accurate records regarding materials used, labor costs, and other expenses related to installations.
- Ensured compliance with safety regulations during the installation process.
- Provided guidance and direction to team members while ensuring they had access to appropriate resources needed for successful completion of tasks associated with installations.
- Assisted in developing detailed plans for each install project, including scheduling timelines and resources needed.
- Managed the installation of large-scale equipment and systems in accordance with customer requirements.
- Identified potential problems early in the process and developed solutions that minimized disruption or delays in completing projects.
- Conducted site visits to evaluate existing conditions and determine any special needs or requirements prior to installation.
- Monitored progress of projects on a daily basis and adjusted schedules as necessary to meet deadlines.
- Oversaw training sessions for customers on proper use of new systems after completion of installs.
- Planned, coordinated, and monitored all aspects of installations to ensure customer satisfaction.
- Reviewed and approved invoices from vendors and contractors associated with installations.
- Researched new technologies related to system installations, providing updates on trends within the industry.
- Collaborated closely with other departments such as engineering, sales, procurement. when necessary.
- Supervised field installation staff and handled escalated issues to maintain progress.
- Identified challenges early and implemented creative solutions to meet delivery schedules without delays or customer experience compromises.
- Developed manpower schedules and assignments to maintain project schedules.
- Coordinated project management, commissioning, and technical support for installations.
- Provided technical direction or support to installation teams during installation, start-up, testing, system commissioning or performance monitoring.
- Reviewed entry and work permits and analyzed pre- and post-installation videos.
- Coordinated phases of construction projects from inception to completion.
- Resolved labor, design and tool issues during construction projects.
- Inspected sites before and after construction projects.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Prepared and planned worksites to help jobs run smoothly.
- Created work crew schedules and delegated assignments.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained and monitored employees to teach daily tasks and improve performance.
- Completed investigations into complaints, incidents and accidents at work sites.
- Delegated work to staff, setting priorities and goals.
- Read and interpreted drawings and assessed construction against plans.
Subcontractor
Sherwin Williams Co
Columbus, OH
02.2006 - 11.2015
- Conducted regular site visits at various locations throughout the duration of construction projects in order to monitor progress.
- Reviewed bid documents to determine scope of work, timeline requirements, and associated costs for projects.
- Managed multiple concurrent projects while ensuring strict adherence to timelines and budgets.
- Coordinated project schedules and timelines with main contractors to ensure efficient workflow and deadline compliance.
- Estimated costs for projects and delivered bids to general contractors.
- Adapted project plans and strategies in response to unforeseen challenges or changes in scope.
- Managed and partnered with contractors to monitor performance and meet tight project deadlines.
Education
High School Diploma -
Hilliard Davidson High School
Hilliard, OH06-2003
Skills
- Project management
- Technical support
- Cost estimation
- Safety compliance
- Team leadership
- Resource allocation
Certification
- i have my lrrp certificate which enables me to qualify installations and the need for protection and safety equipment.
- fork lift certification
Accomplishments
- i have been at the top of the installation panel since i took over the Installation manager roll. low unfunded, high attainment, low project rejection.
- i have done every position at the local level and have been a high performer since starting my career with leaf filter 8 years ago
- routinely got service warrior and top 10 service office while operating as service manager. several times being nominated by peers for excellance.
Affiliations
- fishing and hunting
- auto mechanics
- blacksmithing
- wood working
- home renovations
References
References available upon request.
Timeline
Installation Manager
Leaf Home
05.2018 - Current
Subcontractor
Sherwin Williams Co
02.2006 - 11.2015
High School Diploma -
Hilliard Davidson High School
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