Kyle Hendrickson
Rockland,ID
Summary
Support core management through the retention of customers while seeking specific solutions to achieve overall financial goals. To communicate effectively with these individuals by offering continuous education and support opportunities. And always have a self-motivated drive to learn, improve, and help people succeed.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills and committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Production Tech 1
LambWeston
04.2024 - Current
- -Quality, Packaging, Sanitation
- Maintained safety compliance during field operations, reducing workplace accidents and injuries.
- Improved overall efficiency by conducting routine maintenance and troubleshooting on field equipment.
- Reduced downtime by promptly addressing and resolving technical issues in the field.
- Assisted in training new team members, ensuring consistent performance across the department.
Substitute Teacher
Frederick County School District
09.2022 - 01.2023
- -Instructional design
- -Guided the flow of instruction, learning, and labs
- Took over class from regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Utilized differentiated instruction techniques to accommodate diverse learning needs within the classroom effectively.
Owner
Heber / Park City Appliance
01.2016 - 05.2020
- Owned an amazing 40-year-old sales and service company in the home goods sector
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- -Personally Sold $1.5 million in products and services. And managed over $5 million of total revenue
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- -Oversaw the completion of 100 home and or B2B services daily
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired, trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Financial assistant - Store manager
Heber / Park City Appliance
11.2007 - 01.2016
- -Set up customer appointments, process warranties, and handle in-store sales
- -Aid in the installation and repairs of appliances
- Reconciled statements and accounts and resolved variances.
- Supported clients'' needs by providing timely responses to inquiries regarding account status or transactions processed.
- Managed accounts payable processes, ensuring prompt payment of invoices while avoiding duplicate payments or late fees.
- Improved cash flow management by regularly tracking receivables and payables.
Education
Bachelor of Science - Business Administration
Utah Valley University
Orem, UTMaster of Science - Technology and Instructional Design
Western Governors University
Salt Lake City, UT04-2025
Skills
- Spanish Speaking
- ServSafe Certified
- Team building
- Problem-solving aptitude
- Quality Assurant
- Conflict Resolution
- Safety Procedures Adherence
- Critical Thinking
- Profit and Loss Management
- Program Development
- Customer Service
- Cross-functional team management
Languages
Spanish
Professional Working
Timeline
Production Tech 1
LambWeston
04.2024 - Current
Substitute Teacher
Frederick County School District
09.2022 - 01.2023
Owner
Heber / Park City Appliance
01.2016 - 05.2020
Financial assistant - Store manager
Heber / Park City Appliance
11.2007 - 01.2016
Bachelor of Science - Business Administration
Utah Valley University
Master of Science - Technology and Instructional Design
Western Governors University
Similar Profiles
Emanuel LedesmaEmanuel Ledesma
Warehouse Forklift Operator at LambwestonWarehouse Forklift Operator at Lambweston
Jesus GurrolaJesus Gurrola
Forklift Operator at LambwestonForklift Operator at Lambweston
Alexis MunozAlexis Munoz
Operations Support Specialist at LambWestonOperations Support Specialist at LambWeston